Customer Service Sales
Resume:
Rubbiya Mohammed
Mississauga, ON
**********@*****.***
Maintain smooth, efficient and profitable bar by consistently meeting customer needs while controlling costs.
Knowledgeable about all types of beer, liquor and mixed drinks. ServeSafe-certified and experienced in monitoring guests
for signs of extreme intoxication.
Work Experience
Student Volunteer
37 Military Hospital - Accra, GH
October 2018 to February 2019
37 Military Hospital - Accra, Greater Accra Region Prepare operational reports and provide information to supervisors Monitored all parts and devices used on each service call Set up, configured and monitored safety equipment protecting technical personnel BARTENDER
CT TECH - Manchester, United Kingdom
December 2018 to January 2019
Manchester, UK
Collected food, wine and appetizer orders from patrons and promoted upsell items to drive revenue Prepared and served over [25] drinks per shift in high-volume environment Multitasked to meet customer, business operations and server needs with minimal errors or delays Worked with management to plan and implement special events to boost customer numbers and profits
Marketing Intern
INTRIGUED BY SERVICE - DUBAI, AJHAM
June 2018 to August 2018
DUBAI, AJHAM
Handled contract signing, fee collection, business accounts payable and receivable functions, and event booking
activities
Gathered event requirements, including venues, budgets, guest lists, catering and event timelines through face-to-face client meetings
Promoted services and expanded vendor network by attending and participating in industry events Maintained close communication with couples to achieve wedding goals and mitigate service issues ENGLISH TUTOR
lecister montessori school - leister, United Kingdom March 2017 to June 2017
leister,UK
Built student self-confidence by working through stages of [self-belief] concepts and using positive reinforcement
techniques
Reinforced classroom learning with additional discussion and specially prepared problems Instructed small groups of struggling students in key subject concepts Attended to students in classroom, study area and home environments to maximize support Developed handouts, study materials and quizzes to test and advance student knowledge Supported students in homework assignments, helping identify and address specific concerns Coached students on test-taking strategies
Education
Nursing
CIMT College - Mississauga, ON
May 2019 to Present
High School Diploma
continuing education in
2017
Skills
STRONG COMMUNICATION SKILLS (Less than 1 year), TEAM BUILDING (Less than 1 year), CUSTOMER SERVICE (Less than 1 year), RECEPTIONIST (Less than 1 year), RETAIL SALES (Less than 1 year) Additional Information
Skills
Verbal communication Strong communication skills
Anticipating guest needs Outstanding customer service Team building
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