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Human resources Customer Service Digital Marketing

Location:
Hackettstown, NJ
Posted:
July 16, 2019

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Resume:

Ashley Dillon, BA

516-***-****; ac9t4s@r.postjobfree.com ; https://www.linkedin.com/in/ashley-dillon-b81349160

Fashion retail and visual merchandising professional with 5 years of experience working for notable fashion retail companies (Michael Kors, Finish Line, American Eagle, Shi, Old Navy) in internship and full-time positions. Experienced in Visual Merchandising, Human Resources, and, E-commerce. Currently pursuing an MS in Business of Fashion at Rutgers Business School. Completed classes in Retail Management, Accounting for Managers, and Digital Marketing.

SKILLS - CORE COMPETENCIES

PROFESSIONAL EXPERIENCE

BL Legacy Inc., Fairfield, NJ 2019-present

HR/Recruitment

Search through and evaluate hundreds of applicants’ resumes for potential employment within the managerial training program for telecommunications and energy companies such as Verizon, AT&T, Vivant, and Inspire

Make 150-200 calls a day to screen applicants based on work ethic, relevant experience, and possibility for growth within the company. Schedule 15-20 interviews daily with quality candidates.

Brought on multiple new hires within the first month of working for the HR department while learning the on-boarding process and taking the correct steps in transitioning the new hires into the BL Legacy work environment

Michael Kors, Rockaway, NJ 2018-2019

Sales Associate

Utilize color, symmetry, and current fashion trends to organize Michael Kors lifestyle products to fabricate compelling visual merchandise displays in store front windows and interior.

Execute “KorsVip” memberships for personal clients resulting in ideal customer service experiences and the expansion of the company’s loyalty base program.

Input sensitive customer information to database maintaining purchase records and collecting essential demographic statistics to integrate and expand upon customer/brand communication.

Finish Line, Rockaway, NJ 2017-2018

Sales Associate

Routinely met sales goals while assisting others in a team selling environment.

Made effective use of company training techniques and selling skills to fulfill salesperson responsibilities and ensure quality customer service.

Learned and accumulated vital product knowledge to better service clientele resulting in increased UPT and ADS storewide.

Gained advanced proficiency in POS functions and completed in store customer service training assessment with a score of 100%.

Jersey Forensic Consulting, Princeton, NJ 2016-2017

Administrative Forensics Assistant

Reviewed complex forensic psychiatry cases and transcribe to moderate readable text. Utilized text in composition of various sections of the client’s forensic evaluation.

Accessed professional medical technology systems to input sensitive patient data and payment methods for 20-30 psychiatric patients daily.

Ordered patient prescriptions, scheduled patient appointments, processed prior authorizations and tended to office fax/email to ensure proper organization of confidential office documents.

EDUCATION

Rutgers, the State University of New Jersey- School of Business pursuing a Master’s Degree in Business of Fashion, expected graduation December 2019 3.6/4.0

Rutgers, the State University of New Jersey- School of Arts and Sciences Bachelor of Arts in Psychology with a minor in Criminology May 2017 3.4/4.0

INTERNSHIPS

American Eagle- Ecommerce and customer service (Fall 2018)

Verizon Wireless- Sales and advertising (Summer 2018)

Somerset County Court House- Criminal Case Management Clerk (Summer 2017)

Rutgers University Plangere Writing Center- English Tutor (2014-2017)

Rutgers University Educational Opportunity Fund- English Tutor (Summer 2015- Summer 2017)

Rutgers University TUP Program- English Tutor (Summer 2015)

Old Navy- Visual Merchandising (Summer 2014)

Pier One Imports- Visual merchandising (Summer 2014)

COMMUNITY SERVICE

Rutgers University Violence Prevention and Victim Assistance- Response Team Member (Fall 2015-2017)

Hackettstown Regional Medical Center- Hospital Volunteer (Summer 2011- Summer 2013)

POS systems

Retail Sales

Visual merchandising

Customer trends

Microsoft applications

Advanced writing quality

WordPress Blogging

Procurement Concepts

QuickBooks

Data entry

MailChimp

Work Day



Contact this candidate