Operator Executive
Resume:
CURRICULAM VITAE
PERSONAL DETAILS
NAME : R.Poonam Radhika
DATE OF BIRTH : 10/09/1983
GENDER : Female
NATIONALITY : Indian
MARITAL STATUS : Married
RELIGION/SECTION :Hindu/Naidu
PASSPORT DETAILS : Passport No.M1252826
Place Issued: : Chennai
Date of Issue: : 19/08/2014
Date of Expiry: : 18/08/2024
CONTACT NO. : 00-909*******
E-MAIL ID : **************@*****.***
PERMANENT ADDRESS :Plot no 168,secretariat colony,Okkiam thoraipakkam, Chennai-6000097
TamiNadu,India.
EDUCATIONAL DETAILS
UG QUALIFICATION B.E.S electronics
DATE COURSE COMPLETED April 2004
NAME OF INSTITUTE Bhaktavatsalam memorial college for Women COMPLETE ADDRESS Chennai,Tamilnadu
PG QUALIFICATION MSC electronics
DATE COURSE COMPLETED April 2006
NAME OF INSTITUTE Mohamed sathak college of arts and science COMPLETE ADDRESS Chennai, Tamilnadu
WORK HISTORY
WORK EXPERIENCE – 1
Period of Employment: April 2007 to April 2013
Position & Department: Senior process Officer
Company Name: Atos IT solutions
Description of the Company:Atos is a utility industry working for data collectors,meter operators,data aggregators for customers such as BGAS,Powergen,EON. Company Address: Chennai one,thoraipakkam
Roles and responsibilities:
Handling customer queries through mail
Quality checking
Analysing meter details and correcting the database through manual updating WORK EXPERIENCE – 2
Period of Employment: December 2015 to till date
Position & Department: Backend Co-Ordinator
Company Name: Airtel
Description of the company: Airtel is a global telecommunication services head quartered in New Delhi,India.It is the largest mobile network operator in India and third largest in the world.Airtel provides 3G,4G,LTE Mobile services,depending upon the country of operation. Roles and responsibilities:
Consolidation of Billing
GPRS activation
Plan change
Activation of international roaming
EFT posting through E-bridge
Handling customer esculations through mail and mobile Language Proficiency
English: Read, Write & Speak
Telugu: Speak
Tamil: Read, Write & Speak
Hindhi: Speak
DECLARATION
I hereby declare that, the above given information are true to the best of my knowledge and belief.
Place: Chennai, India
Date: Poonam Radhika.R
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