CURRICULAM VITAE

PERSONAL DETAILS

NAME : R.Poonam Radhika

DATE OF BIRTH : 10/09/1983

GENDER : Female

NATIONALITY : Indian

MARITAL STATUS : Married

RELIGION/SECTION :Hindu/Naidu

PASSPORT DETAILS : Passport No.M1252826

Place Issued: : Chennai

Date of Issue: : 19/08/2014

Date of Expiry: : 18/08/2024

CONTACT NO. : 00-909*******

E-MAIL ID : ac9t07@r.postjobfree.com

PERMANENT ADDRESS :Plot no 168,secretariat colony,Okkiam thoraipakkam, Chennai-6000097

TamiNadu,India.

EDUCATIONAL DETAILS

UG QUALIFICATION B.E.S electronics

DATE COURSE COMPLETED April 2004

NAME OF INSTITUTE Bhaktavatsalam memorial college for Women COMPLETE ADDRESS Chennai,Tamilnadu

PG QUALIFICATION MSC electronics

DATE COURSE COMPLETED April 2006

NAME OF INSTITUTE Mohamed sathak college of arts and science COMPLETE ADDRESS Chennai, Tamilnadu

WORK HISTORY

WORK EXPERIENCE – 1

Period of Employment: April 2007 to April 2013

Position & Department: Senior process Officer

Company Name: Atos IT solutions

Description of the Company:Atos is a utility industry working for data collectors,meter operators,data aggregators for customers such as BGAS,Powergen,EON. Company Address: Chennai one,thoraipakkam

Roles and responsibilities:

Handling customer queries through mail

Quality checking

Analysing meter details and correcting the database through manual updating WORK EXPERIENCE – 2

Period of Employment: December 2015 to till date

Position & Department: Backend Co-Ordinator

Company Name: Airtel

Description of the company: Airtel is a global telecommunication services head quartered in New Delhi,India.It is the largest mobile network operator in India and third largest in the world.Airtel provides 3G,4G,LTE Mobile services,depending upon the country of operation. Roles and responsibilities:

Consolidation of Billing

GPRS activation

Plan change

Activation of international roaming

EFT posting through E-bridge

Handling customer esculations through mail and mobile Language Proficiency

English: Read, Write & Speak

Telugu: Speak

Tamil: Read, Write & Speak

Hindhi: Speak

DECLARATION

I hereby declare that, the above given information are true to the best of my knowledge and belief.

Place: Chennai, India

Date: Poonam Radhika.R

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