Supply Chain Support

Noelle Boice

*** * ******* ******, **** A, West Covina, CA 91790 • Home: 951-***-**** • ******.*****@*****.***

Objective

Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

Professional Summary

Seeking a position where I can maximize my 10+ years of management, quality assurance, program development, and training experience. Looking for new challenges and a place to continue my professional growth.

Work History

Senior Director, 01/2010 - 4/2019

Digital Solutions & Service Management - Universal Music Group – Woodland Hills, CA

Worked on the re-design of the global digital supply chain.

Part of the End-to-End Testing team.

Managed the support team for a new global supply chain and regional supply chain, Rolled out global applications in the supply chain.

Developed custom reports for the Metadata Application.

Trained the users on the application in the supply chain, 2.

Produced ad hoc reports and documents for senior team members.

Worked directly with IT Development Team to better support the supply chain. .

Performed initial client assessment and analysis to begin research process.

Designed, developed and tested embedded software applications for use in the music industry.

Verified data integrity and accuracy.

Director, 06/2006 – 1/2010

Universal Music Group – Los Angeles, CA

Maintain and troubleshoot the supply chain system.

Worked with development teams on change requests and new enhancements as they business requirements.

Managed the support team for the regional supply chain.

Established performance goals for each department and provided feedback on methods for reaching those milestones.

Developed and maintained positive relationships with employees.

Investigated, provided and submitted information to Quality Department about special incidents, events and complaints.

Senior Business Analyst, 06/2000 - 06/2006

Universal Music Group – Los Angeles, CA

Maintain and troubleshoot the supply chain system.

Worked with development teams on change requests and new enhancements as they business requirements.

Managed the support team for the regional supply chain.

Education

High School Diploma

Claremont High School - Claremont, CA

Skills

Excellent problem solving with analytical skills.

Ability to multi-task and switch between takes quickly and smoothly

Excellent interpersonal and organization skills.

Good communication skills.

A strong desire to learn and expand my technical knowledge.

Coordinate activities and follow up to ensure they are completed on time and with quality results

Staff development

Daily operations

Strategies and goals

Rules and regulations

Verbal and written communication

analytical skills, Good communication skills, interpersonal, organization skills, problem solving, quality, supply chain, switch, troubleshoot

Contact this candidate