Office Assistant Medical
Resume:
Sharon Damon
Cheektowaga, New York 14227
**********@*******.***
Summary
Diligent and detailed oriented Patient Care Liaison with successful experience in a hospital and Clinic setting. Seeking to obtain a position as a Receptionist with your Organization. My duties include collecting and analyzing of patient data, obtaining authorization for the appropriate paperwork, ensuring accuracy of patient records, ensuring privacy of patient records (HIPAA), managing and maintaining databases, and generating and analyzing reports.
Highlights
Typing and Transcribing Orders Microsoft Word, Outlook, EHR
Telephone Skills / Receptionist Organized, Detailed Oriented
Filing, Faxing, and Mailing Medical Terminology
Maintain Records and Files HIPAA Compliance
Ability to Multitask Customer Service Orientated
Experience
1/18—Present Roswell Park Institute—Buffalo, NY
Patient Care Liaison (ASC)
Communicates and updates family members on patient status.
Interacts with a variety of hospital staff from different departments.
Works with clinics to schedule post op and ancillary testing.
Check Patients in and out for their appointment.
Chart prep, up to date H&P and making sure in required testing was completed.
Coordinates with facility staff to ensure patient has smooth transition.
Coordinates communication between patients, physician and medical staff.
12/15 – 1/18 Roswell Park Institute--- Buffalo, NY
Clinical Center Associate (GI Medicine/ GI Surgery /Amherst)
Pick Up and Drop off Mail.
Check Patients in and out for their appointment.
Obtain authorizations for Ancillary Test.
Verify insurance and collect Co Pays.
Schedule patient appointments for several Providers.
Handle front office duties, phones, greeting and directing patients.
Assembled, compiled and maintained patient records and charts.
Enter Data into EHR regarding calls and email appropriate staff member.
01/14 - 5/18 Present Catholic Health Hospital—Buffalo, NY
Patient Access Specialist (PT)
Prepare Patient Identification Band.
Obtain Signatures for Financial Responsibility and Treatment Procedures.
Assist Patients in Completing Financial Forms.
Advise Non- Insured of Sliding Scale Fees.
Familiarity with Private & Commercial Plans.
Answer High Volume of Calls.
Verify Health Insurance & Co Pay Info.
Make F/U phone Calls and Missed Appointments.
Audited Patients Accounts for Medical Necessity.
Ordered Interpretive Svc with outside Agencies.
Retrieve Medical Records from Previous Providers.
1/12 – 12/15 Allentown Pediatrics -- Buffalo, NY
Medical Office Assistant
Verifies patient information by interviewing patient.
Recording medical history; confirming purpose of visit.
Make F/U phone Calls and Missed Appointments.
Advise Non- Insured of Sliding Scale Fees.
Answering phones, scheduling appointments, collecting co-pays.
Prepares patients for examination by performing preliminary physical tests.
Taking blood pressure, weight, and temperature; reporting patient history summary.
Ensured the cleanliness and sanitation of all facilities, exam rooms and equipment.
EDUCATION:
MEDICAL OFFICE
ASSOCIATES DEGREE IN APPLIED SCIENCE
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