Customer Service Data Entry

STEPHANIE SMITH

***** ******* ***** **. *******, TX 77429 · 409-***-****

*********@*****.***

I am looking to obtain an administrative or similar position that requires exceptional customer service and data entry skills.

EXPERIENCE

DECEMBER 2017 – PRESENT

RECEPTIONIST, Cabinets to go

· Respond to customer inquiries and assist with issues.

· Research and problem resolution.

· Order entry, purchase managing and tracking.

· Payment processing and collections.

· Answer calls, take messages

· Email, filing, copying

AUGUST 2016 – DECEMBER 2017

CHILD CARE PROVIDER, clear lake church of christ

· Create original curriculum materials and instruct children.

· Conference with parents and give reports and feedback regarding their child’s growth.

FEBRUARY 2008 – NOVEMBER 2010

RECEPTIONIST/REGISTRAR, CALDER URGENT CARE

· Registered new patients and maintained patient records and information.

· Answer phones and schedule appointments

· Process payments and collections

· Patient check-in and check-out

· Acted as company liaison with insurance providers.

· Verified insurance

· Heavy data entry and accounts receivable

MAY 2005 – MAY 2008

CHILD CARE PROVIDER, LIGHTHOUSE LEARNING ACADEMY

· Taught and cared for children while maintaining a safe learning environment.

· Met with parents and kept the informed about their child’s behavior and performance.

MARCH 2002 – MAY 2005

CUSTOMER SERVICE REPRESENTATIVE, ELECTRONIC TRANSACTION CONSULTANTS

· Answered phones in a call center environment.

· Updated customer account records and information.

· General data entry.

· Mail handling

EDUCATION

DECEMBER 2000

HS DIPLOMA, north texas academy

SKILLS

Typing 70 wpm

Excellent customer service skills

Basic Microsoft Office

Fast learner

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