Engineer Manager

CURRICULUM VITAE

SANTHOSHKUMAR.R

Padmavilasom,

Mathurappa,

Thadicadu (PO), Anchal

Kollam, Kerala, India,691306

Mob: +974********(QTR)

Res: +919*********, +917*********

Email: ***.*********@*****.***

OBJECTIVE

To obtain an exciting and challenging career to effectively contribute in a progressive company that has a congenial working environment and offer ample opportunity for growth and personnel development.

PROFESSIONAL EXPERIENCE (Total 5+ Years of experience)

3 Years (22-Feb- 2016 To 1-March-2019) at Bharti Airtel Ltd, Bangalore, INDIA

Designation:

NMT Engineer (Team Lead, TNG -Operations & Maintenance) NOC & Monitoring Desk Engineer (ANG -Operations & Maintenance) Roles and Responsibilities:

o To Check and prepare the team schedule on daily basis and follow up with the team for execution of work on timely manner

o Coordinate with the Various Departments for Project execution,Support and Primitive Maintenance Activities

o Act as trigger for critical incident management process by involving the technical and incident management team with Central NOC till resolution

o Drive RCA investigation and conclude the reason along with Corrective and Preventive action. Driving the problem ticket in same way till closure

o Documenting & sharing daily/monthly reports to Manager for all project, operations, maintenance and expense related activities

o Reviewing and commenting on contractor’s test plans and procedures, participating throughout the testing, commissioning and hand-over of the systems. o Coordinate and record all faulty hardware replacement, capacity expansion, installation

/decommissioning & other project management initiatives with partners, vendors, internal teams and external customers

o Analyze, acknowledge and record each and every alert in the monitoring tools & handle the alerts as per their impact

o Escalation & Notification to the relevant teams & stakeholders to ensure SLA Compliance

1.8 year (2014 -2016) as Hardware & Networking Tutor in a Govt. recognised private ITI. o Provide Training about Computer Hardware and Networking.

o CCTV Surveillance Training

SKILL SET

Installation and configuring Cisco Routers & Switches, Juniper Routers

Operations & maintenance of Live Network /Transmission/SDH devices (Siemens, Nokia, Huawei, Ericsson, Tejas, ECI, Alcatel, Ciena)

Monitoring Network devices, Components & Media Alarms (OFC) in NMS,EMS & OSS

Incident Management & Change management Application Handling ( BMC Remedy,)

Administrating Networks & Provide L1 support to FTTx, RAN Operations team for Incident resolution within SLA.

Operation & Maintenance of Network Servers, Application Servers & Troubleshooting

Network Design, Installing, configuring &Administrating Windows Server 2012, 2008 Operating systems and Antivirus.

Sound knowledge in ADDS, DNS, DHCP, Hyper-V, LAN/WLAN implementation, TCP/IP, Access-List, Port-Security Configuration

Hands-on experience working with Computer Hardware, Security Systems, Data centre Operating Systems and Media

EDUCATIONAL PROFILE

Obtained BE Electronics&

Communication

Manav Bharti

University Campus

Solan.

Manav Bharti

University. Solan, H.P.

2013 65%

XII PCMB G.H.S.S.Vayala HSE 2007 67%

X High school R.V.H.S.Valakom SSLC 2005 78%

CERTIFICATIONS

CCNA (R&S ) Cisco Id : CSCO12700018

ITIL 4 Foundation

MCP, MCSA Windows Server 2012

VB.NET certification from RUTRONIX, Govt. Of Kerala Institution.

PERSONEL SKILLS

Good leadership qualities

Good organizer

Ability to deal with people diplomatically

Willingness to learn

Team facilitator and hard worker.

STRENGTHS

My Greatest strengths are sincerity, confidence, leadership qualities and willingness to work hard

Ability to meet tight deadlines and work even under pressure. PERSONAL DETAILS

Name : Santhosh Kumar R

Father's Name : G Reghunathan Nair

Date of Birth : 19th May 1989

Nationality : Indian

Present Location : Doha, Qatar (Visit Visa)

Languages known : English, Malayalam, Tamil, Hindi, Kannada Hobbies : Reading, Travelling, Driving, Listening Music

I hereby declare that the information given above is true to the best of my knowledge.

Place: Doha

Santhosh Kumar R

Date: July, 2019

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