Yaniel Acosta Sosa

*** *** **** ***, **********, Florida, 33415 Phone: 561-***-**** email: ac9rcf@r.postjobfree.com

Skills & Abilities

OPERATING SYSTEMS

·Windows 7 & 8, 10, Windows Server 2012, Server 2016, Mac, Linux, Android, and iOS.

HARDWARE

·Assembly, Routing and Switching, Wireless Access Point, Hardware Maintenance, Servers, Printers, Network troubleshooting.

SOFTWARE

·Installation, Debugging, Microsoft Office, Adobe Suite, Remote access, AutoCAD, Avid Media Composer.

COMMUNICATION

·Bilingual, English and Spanish.

HIGHLIGHTS

·Critical thinking skills.

·Problem Solver.

·Work Under Pressure.

NETWORK

·Active DNS Directory & domain, Unix & Windows Security, WAN, TCP, ICP, CompTIA, A+.

Education

STUDENT OCTOBER 2017 - PRESENT PALM BEACH STATE COLLEGE, LAKE WORTH, FL

·Major: BAS degree, Information System Management, Project Management.

·Minor: AS degree, Networking Administrator.

·Related coursework: IT technician certificate, Information Management.

IT TECHNICIAN JULY, 2008 HERMANOS GOMEZ, HAVANA, CUBA.

·Major: IT Support Specialist.

Related Experience

NETWORK ADMINISTRATOR UPACT OCTOBER 2014 – JANUARY 2016 HAVANA, CUBA

·Diagnosed, installed, configured and repaired computer systems by refurbishing used computers and technological equipment.

·Administered, managed, and installed Linux Zentyal Servers.

·Performed diagnostic tests and repaired malfunctioning hardware and software.

·Set up, tested and configured networks, desktops, laptops and printers.

·Active Directory and Exchange.

IT SUPPORT OWN MAY 2010 – JANUARY 2016

·I ran my own business, it was my side job after my graduation, and I had a shop where I provided computer services for customers.

·Operating systems installation, repairing malfunctioning laptops, computers, printers, hard drives, power supply among other electronic repairing services.

·Answered customers inquiries regarding theirs computers software operation.

·Supervised two employees.

IT TECHNITIAN COMPUTER SCIENCE UNIVERSITY FEBRUARY 2011 – OCTOBER 2013

·Installed and performed repairs to hardware, software and peripheral equipment, following design and installation specifications.

·Performed second-level support for all workstation and servers.

·Answered user inquiries regarding computer software and hardware operation.