R E
***** ***** **** **, *****, MD ***** • 240-***-**** • ***********@*****.***
Professional Summary
Dynamic and motivated professional Recent college graduate with experience in research and
analyzation. Able to learn new tasks quickly and proficient in growing key customer relationships.
Represent establishment with friendly, professional demeanor at all times.
Skills
Exceptional written and verbal Great attention to detail
communication skills Data entry
Demonstrated ability to set priorities and Complaint resolution
meet deadlines Team oversight
Proven ability to work independently
Able to comprehend academic writing
Work History
Team Leader, 08/2015 to Current
Chick Fil A – Bowie, MD
Successfully communicated with all team members to navigate job duties and complete daily
tasks.
Communicated clear expectations and goals to each team member.
Learned all required tasks quickly to maximize performance.
Cleaned and organized the store, including the checkout desk and displays.
Confer with customers by telephone or in person to provide information about products or
services, take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Resolve customers' service or billing complaints by performing activities such as exchanging
merchandise, refunding money, or adjusting bills.
Assist with developing standards for workplace organization
Production Assistant Intern, 03/2018 to 11/2018
The Writers Haven – Bowie, MD
Select plays, scripts, books, or ideas to be produced.
Research production topics using the internet, video archives, and other informational sources.
Review the literal work guest authors on the show, and provide critical feedback on the work
based on prescribed criteria.
Assisting crews and producers in the field.
Assisting with field shoots and/or special events.
Education
English: Creative Writing, 2018
Bowie State University - Bowie, MD