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Social Media Customer Service

St. Louis, MO
June 28, 2019

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Dylan Bowles

**** *********** **. ******** *******, MO 63043 314-***-**** Education and Certifications

• University of Missouri–St. Louis

o Bachelor of Arts in English

Minor in French

• Diplôme d’Etudes en Langue Française (DELF) level B1 Relevant Course Work


Package Handler at United Parcel Service August 2018 to Present Sous Chef at Layla’s in The Grove April 2016 to April 2018

• Developed recipes and maintained recipe book

• Organized cleaning tasks for staff

• Handled inventory for the kitchen

• Managed social media accounts

Barista at Starbucks at Westport June 2014 to April 2016

• Made drinks and worked closely with customers

Expediter at Triple 8’s Chinese Restaurant in Springfield, MO August 2013 to May 2014

• Read food order slips and received verbal instructions

• Worked in a kitchen with staff that did not speak English or spoke it as a second language.

Cook at Krieger’s Bar and Grill in St. Louis, MO December 2012 to August 2013 Server’s Assistant at Charlie Gito’s in St. Louis, MO March 2011 to June 2011 Cook at Little Caesar’s in Maryland Heights, MO August 2010 to January 2011 Skills

Management Experience French Proficiency Level B1 Retail and Customer Service Proficient in Microsoft Office Proficient in Adobe Acrobat Data Entry Editing Social Media Management Content Creation

References Available on Request

Business Writing Technical Writing Writing for the Sciences Usability Studies Editing French Grammar in Review

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