Office Assistant Customer Service

Tina Marie White

*** ****** ****** ********* ** *1224

Cell 443-***-****

***************@*****.***

Summary

I am a restaurant professional with 20 years of experience in front of house operations.

I consistently demonstrate customer service and food handling expertise. I am skilled at learning and suggesting menu items. I am a team player with high energy and am dedicated to giving guest a positive dining experience. I have always displayed an exceptional work ethic; I am an organized independent worker with strong time management skills, detail oriented and am able to learn new tasks quickly and effectively.

HIGHLIGHTS

I am highly responsible and very reliable.

Point of sale (POS) system operation.

I am upbeat, outgoing and very positive.

High Volume Dining.

Works well under pressure.

Exceptional interpersonal skills, team player

Extensive hospitality background.

ACCOMPLISHMENTS

Awarded “Outstanding Employee” in (1997) At Bowens Inn

Became head server in (1998) At Bowens Inn

Experience

Bo Brooks Restaurant Canton, Md 09/06/2018 to 04/16/2019

Server

Greeted guests in a timely manner with ice water, and at that time took their drink

Order and appetizer order.

Served customers crabs that ordered them

Always made sure my tables were pre-bussed.

Broadway Diner Baltimore Md. 06/2015 to 08/13/2018

Server

Took customers’ orders nightly

Answered the phone for carry out orders

Put the orders in the computer and made sure they were prepared correctly

Sip ‘N' Bite Restaurant. 05/2011 to 01/2016

Server

Delivered exceptional service by greeting and serving customers in a timely and professional manner.

Assisted guests with making menu choices in an informative and helpful fashion.

Answered the phone for carryout orders, regularly checked on guests to ensure satisfaction with each food course and beverages

Maintained neat and attractive bakery case

McCormick And Schmicks. 03/2007 to 06/2010

Server

Delivered an exceptional fine dining experience for guests

Worked banquets in private dining area when scheduled. Wedding receptions, office parties, Christmas parties and Business Dinner meetings

Completed opening and closing side work

Stocked and maintained silverware, glassware and linens.

Bowens Inn. 01/1995 to 05/2000

Server/Floor Manager

Worked lunches and dinners on a waterfront pier restaurant

Worked on wedding receptions, private parties and Business Dinner meetings

Cocktail server for karaoke on Friday and Saturday nights

Server steamed crabs when in season on weekends.

Education

Graduated from Gwynn Park Senior high

Coursework in culinary management and food beverage operations management.

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