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Data Customer

Marikina, Quezon City, Philippines
June 24, 2019

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Classified - Confidential

Philip John U. Gaddao

Aries St, Pembo

Makati City

+63-995-***-****/ +63-919*******


CAREER OBJECTIVE: I am seeking a competitive and challenging environment where I can serve your organization and establish a career for myself.


• In-depth knowledge of data quality assurance and data management

• SAP background experience in more than 6 years.

• Proficient in MS Office (specializes in Excel (Vlookup, Pivot)

• Ability to maintain systems logic, policies and procedures

• Skillful in basic troubleshooting and basic programming WORK EXPERIENCE:

Global SAP Master Data Sr. Analyst Bonifacio Global City, Taguig May 25, 2015 – Present DuPont (FMC Philippines, Inc)

Customer Master:

• Creation of customer, updates and blocking global.

• Checking the completeness and accuracy of the attributes.

• Convert account groups.

• Communicating confirmation of the updating to the requestor.

• Updating and tracking SLA (Service Level Agreement).

• Provide required information from Master data to authenticated requestor.

• Pro-active identification of possible errors & problem and suggest.

• Cleanup activity in Customer Masters.

• Mass change using XD99.

• Download reports on SE16.

• Set-up auto-email of invoice in SAP.

• Printing of invoice turn-off set-up in SAP.

• Parent Assignment for customer.

• Creation of employee records(Sales Rep, Customer Service Rep) global Material Master:

• Creation of Material (FERT, HALBS, SAMP, VERP, ROH) globally.

• Extension of materials in plants.

• Extension of materials in Sales Org.

• Creation of Recipe and BOM.

• Product hierarchy creation

• Customer-material info-record creation.

• Using SQVI for extraction.

• Creation of change no in BOM.

Vendor Master:

• Creation and updates of Vendor (VEND, Z-CAR, EMP)

• Create carrier and link to customer.

• Employee(EMP) creation records from China.

• Z-CAR code for US carrier.

Classified - Confidential

SAP Master Data Analyst Bonifacio Global City, Taguig February 2014 – October 1, 2014 Coca-Cola Bottlers Business Shared Services

SAP Customer Master (Reviewer)


Coca-Cola Refreshment Malaysia

Coca-Cola Bottlers Singapore

Coca-Cola Bottlers Philippines Inc.

Coca-Cola Bottlers China

• Extract data from SAP to review

• Reviews mass maintenance for clients from CCBBS Portal

• Ensures all data received by the maintainer are maintained correctly

• Makes sure all data and log received by the customers and maintainers are accurate

• Generates accuracy reports for customer master

• Produces Integrity Report of Coca-Cola Bottlers Malaysia

• Performs recon process for data accuracy

• Maintains and assures data maintenance done by customer master.

• Coordinates customer concerns related to customer master SAP Customer Master (Maintainer)

Coca-Cola Bottlers Business Shared Services Manila, Philippines July 2012 – February 2014 Client: Coca-Cola Refreshment Malaysia

• Responsible for Master Data Maintenance in SAP(Create, Update and Suppression of account).

• Authorize to create, change, extend, block / unblock or flag for deletion of customer master data.

• Review all processed request accordingly and perform 100% master data checking to ensure accurate data set up in SAP

• Knowledge of SAP SD / ERP / CRM Master Data and transaction data.

• Manage internal and external customer expectations by attending and processing customer enquiries and requests.

• Ensure the accurate and timely delivery of master data records in accordance with SLA’s.

• Maintain, update or change system tables, files, and databases used as inputs into transactional or data collection systems.

• Responsible for all data service requests (mass uploads, reports and analysis).

• Analyze and validate data maintenance requests prior to execution.

• Analyze business requirements and map solutions leveraging the global template functionality.

• Customer Master creation/Data entry in SAP as per request. Customer Mass Maintenance execution Maintain and surpass customer satisfaction.

• Attached completed Log sheet to SharePoint

• Immediately answers query or issues with appropriate corrective and preventive actions in line with customer master globally.

• Maintained related customer master data in other local systems Li & Fung Logistics (former IDS Logistics) Manila, Philippines July 2011 – April 2012 SAP Data Encoder (Unilever Operation)

• Data entry in SAP

• Generated sales invoices trough SAP Match PO from invoice if correct.

• Coordinate with the customers regarding PO for delivery

• Checking PO and BO after delivery

• Created transmittal for shipments that include time of delivery, full delivery address, and the name and signature of the person who accepted the shipment

Classified - Confidential


Northwestern University Laoag City, Philippines Graduation – March 2011 Bachelor of Science in Computer Science


Basic Programming Skills: Visual Basic 6.0 Visual Basic.Net Java Programming HTML Programming SQL Connection


Time Management Positive Attitude Strong Work Ethic Problem Solver Working Well Under Pressure Foreign Language – English PROFESSIONAL REFERENCES

Ms. Geleen E. Mendoza

Sap Master Data Supervisor

FMC Philippines, Inc

Contact No.: +63-917-***-****

Mr. Felipe Javier

Senior Analyst

Coke One Global Data Services

Contact No.: +63-917-***-****

Mr. June Brando Defensor

Senior Analyst

Coke One Global Data Services

Contact No.: +63-917-*******

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