Event Management, Customer Service, banking.
Resume:
LUMINA SIMON
*/**** ******* ***** **** Road, Thoraipakkam, Chennai-97
***************@*****.***
Results driven professional with strong technical, research and interpersonal skills known for providing robust and conclusive results
PROFESSIONAL EXPERIENCE
July 2018 - April 2019
STANDARD CHARTERED GLOBAL BUSINESS SERVICES, CHENNAI
Senior Officer, CDD Operations – Corporate and Institutional Banking
To on-board New to Bank clients and to review existing client CDD within the defined SLA’s.
Liaise with the client through the Relationship Manager to gather detailed client information and supporting documentation required to complete the CDD profile.
To unwrap the client to find its ownership structure and to perform screening on the shareholders and beneficial owners owning shares beyond the threshold percentage.
To investigate the client profile on sanctions linkage, PEP linkage, adverse media and other risk factors to assign an appropriate risk rating.
To perform periodic reviews for all the client CDD’s based on their risk ratings for any material or immaterial updates.
To analyse whether the products and services used by the clients are in line with their nature of business.
To gain approval from the Financial Risk Compliance Team if any risk factors like sanctions linkage, PEP linkage and adverse media are found.
To review and check for completeness of CDD information and supporting documentation before submitting the case for approval.
June 2017 – May 2018
INTELENET GLOBAL SERVICES, CHENNAI
Internal Quality Checker, KYC Operations – Retail Banking (Nov 2017-May 2018)
To perform quality checks on the cases done by processors to ensure that a customer is validated after performing all the trusted third party and risk checks.
To forward a customer’s account to the Risk Assessment Unit if it fails in the risk checks and prepare QC reports.
Tracking of reports & MIS for the Team, preparing report on the team’s workload & send it across to the respective Team Managers.
Training new hires.
Processor, KYC Operations – Retail Banking (Jun 2017-Nov 2017)
To verify and validate the documents and remediate the information gathered from the customers, through different trusted third party checks.
Performing risk analysis before approving the account.
April 2016 – May 2017
DREAMZ WORLD EVENT MANAGEMENT, CHENNAI
Event Manager
Development, production and delivery of projects from proposal right up to delivery.
Delivering events on time, within budget, that meet (and hopefully exceed) expectations.
Setting, communicating and maintaining timelines and priorities on every project.
Communicating, maintaining and developing customer relationships.
Providing leadership, motivation, direction and support to your team.
Ensuring excellent customer service and quality delivery.
EDUCATION
2011 – 2016
B.Tech in Information Technology, New Prince Shri Bhavani College of Engineering & Technology (Anna University), Chennai
Final Year Academic Project: Encryption of Data in H.264 videos with Data Compression.
Participated in the National conference which was held at S.M.K Fomra Institute of Technology on 13th of March 2015.
CORE COMPETENCIES AND KEY SKILLS
Client Due Diligence
Corporate, Retail and Institutional banking: KYC, AML and Risk Management
Software Testing and DBMS
C++ and Java
Proficiency in Word, Excel and PowerPoint
Languages Known: English (Proficient), Tamil (Proficient) and French (Limited)
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