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Manager Service

Location:
Chicago, IL
Posted:
June 26, 2019

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Resume:

Rachel Lawrence-Evans

***** *. ****** *****

Camby, IN 46113

317-***-**** ac9o9z@r.postjobfree.com

KEY ABILITIES

Highly motivated, organized, self-directed & oriented licensed funeral professional with 11 years of experience serving families and executing funeral home operations. Well versed in all aspects of funeral service including funeral arranging, selection, training, accounting, meeting financial targets and managing day to day operations of single and multiple location firms.

PROFESSIONAL EXPERIENCE

Self Employed

Contractor Funeral Director & Embalmer

Indianapolis, IN 2016-Present

Funeral Director/Embalmer

Coordinate & plan funeral services with families. Experienced in areas such as tissue donation and full autopsy cases. I work with several funeral homes throughout the state of Indiana. Daily operations include office responsibilities, accounts receivable & accounts payable. On call services. Preparation, dressing and casketing, placement into casket.

Wilson St. Pierre Funeral Service & Cremation Center

Indianapolis, IN 2014-2016

Prep Room Manager/Funeral Director

Participated in daily operations, family owned mortuary and crematory with 5 locations. Highlights include: Coordinated & planned funeral services with families. Trained students and interns how to embalm, cosmetics, dress and placement into casket. Experienced in areas such as tissue donation and full autopsy cases. Fully capable of performing all duties and responsibilities. Ordered all supplies for the prep room, as well as inventory.

Neptune Society of Indiana

Indianapolis, IN 2012-2013

MANAGER/ FUNERAL DIRECTOR

Manage the daily operations of SCI-owned cremation business. Highlights include: Managed a staff of 4-5 Pre-need Counselors and 1 Office Manager Planned/Supervised memorial services with families. Trained staff on HMIS Funeral Management software, operational process steps & sales processes. Responsible for all local marketing designed to grow awareness & utilization of business unit.

Flanner and Buchanan Funeral Centers

Indianapolis, IN 2011-2012

Funeral Director/Embalmer

Participated in daily operations of 1,800 plus call, family owned mortuary and crematory with 14 locations. Highlights included: Coordinated & planned funeral services with families, trained students and interns how to embalm, cosmetics, dress and placement into casket. Experienced in areas such as tissue donation and full autopsy cases. Fully capable of performing all duties and responsibilities with any cremation service.

Digger Mortuary Service

Indianapolis, IN 2011-2007

FUNERAL DIRECTOR/EMBALMER

Largest removal & trade service in Indiana. Prepared remains subjected to trauma, decomposition, and autopsies for final disposition including feature setting, dress, placement into casket, facial reconstruction and applied cosmetics to provide a natural appearance. Coordinated burials & cremations, completed legal documentation. Practiced & promoted teamwork among staff through mentoring and performance feedback. Advised at-need families in coordination of funerals, memorial & graveside services.

Carlisle & Son Funeral Chapel

Mooresville, IN 2005-2007

FUNERAL DIRECTOR/EMBALMER INTERN Worked two years under direct supervision of preceptor/mentor as skills were honed including improved embalming skills, and was given the opportunity to develop professional interpersonal skills to relate better with all families. Maintained records, arranged equipment and assisted in general maintenance of the funeral chapel. Conducted visitations and funeral services. Owner sold the business and chose the opportunity with Digger removal service.

PROFICIENCIES / STRENGTHS

Completed Gray Stone Consulting Courses in general funeral home responsibilities in 2012. Adept at developing strong client relationships resulting in overwhelming positive response ratings by families served through quality service. Hardworking and compassionate in all professional endeavors. Computer capabilities: TER; Directors Assistant, HMIS and other funeral management software, Insurance claims and filing, Preplanned Services, Creative problem solving, Public- relations and HMIS.

EDUCATION / LICENSURE

Indiana Licensed Funeral Director and Embalmer Funeral Director License FD20700035

Mid-America College of Funeral Service

Jeffersonville, IN. 2003-2005

Associate Degree Applied Science/ Mortuary Science

Ivy Tech Community College

Indianapolis, IN.

General Studies Degree. 2002-2003

PROFESSIONAL AFFILIATIONS

Eastern Star Member

Ladies Auxiliary of Sahara Grotto

Member of Pi Sigma Professional Fraternity



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