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Manager Project

United States
June 26, 2019

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Loveland, CO ***** 970-***-**** LinkedIn URL

Experienced Software Quality Assurance Manager

Results-driven and motivated professional offering extensive experience in software quality assurance, project management, multi-department support, and collaboration in mission-critical global environments.

Applies strong attention to detail and efficient multi-tasking abilities to excel in time-critical development environments, with expertise gained supporting commercial and internal projects for the development of client-server, stand alone, web-based and mobile applications.

Skilled in all aspects of test engineering management, including test plan development, test execution, automation, documentation standards, customer review, and sign-off. Experienced in system, integration, end to end, regression, smoke, gorilla and user acceptance testing.

Serves as a leader of dynamic technical teams, communicating in a clear and concise manner and achieving project milestones and deliverables on-time and within budget.


Software Quality Assurance

Requirements Review

Test Case Development

Functional Testing

Regression Testing

Systems Integration Testing

User Acceptance Testing

Strategic Planning

Best Practices

Risk Mitigation

Test Automation

Process Improvement

Client Facing Projects

Project Management

Team Leadership


SOFTWARE QA TEST PROJECT MANAGER / SCRUM MASTER IBM Corporation, Boulder, CO August 1996 to Present

Fulfills a critical role overseeing testing for commercial and internal projects at this leading Fortune 500 technology corporation, with oversight of local and global teams.

Recognized for achieving SEI CMM Level 3 for the global test organization.

Engages in end-to-end test engineering management, including test tool evaluation, development, configuration, training and usage. Works with subject matter experts to gain insight into applications and environments to tailor testing accordingly.

Directs teams of testers engaged in multi-million dollar QA projects, consistently achieving project milestones and deliverables on-time and within budget.

Orchestrates and executes broad-scope projects, overseeing as many as 35 domestic and offshore test professionals across 12 countries engaged in system, integration, end to end, regression, smoke, gorilla and user acceptance testing.

Serves as a trusted advisor and subject matter expert, providing guidance and direction to teams and managers, motivating the adoption of standards and best practices.

Responsible for facilitating the flow of key information and communications between clients and project leaders relating to test scripts, test readiness, test execution, and defect resolution. Develops and delivers project status reports to key stakeholders each day.

Key achievements include the leadership of a 5-person QA team that developed a test automation framework with the capacity to cover 10,000 test cases. Additionally, designed a configuration for an IBM Business Partner that saved IBM $42K in monthly expenses.

Contributed to the success of Project Melody, which was voted as IBM Project of the Year in 2014.

Served as Software QA Test Lead for five years, overseeing multiple teams in the planning and execution of test plans while managing adherence to Agile methodologies. Managed daily scrums and provided reports on execution and defect status on projects to develop client-server, stand alone, web-based and mobile applications. Managed 22 testers executing as many as 10,000 test cases in this role.

Served as the architect of a full life cycle test methodology that captured substantial gains in efficiency and productivity on future releases and projects.

Trained employees to build competencies in the use of test tools, applications, and defect management systems supporting multiple projects.


Bachelor of Science Degree in Mathematics, Minors in Physics and Computer Science

Illinois Benedictine College

Certified Project Management Professional (PMP)

SAFe 4 Scrum Master (SSM)

IBM Certified IT Specialist

ITAR Certification

40 Hours of annual training on Agile, Cyber Security and Privacy, Blockchain, Cloud, Salesforce Admin, General Data Protection Regulations (GDPR), Microservices, Test Data Management

IBM Technical Leadership Exchange


Project Domain

Software Development Life Cycle (SDLC) and Testing, Agile and Waterfall Methodologies, Object Oriented Design, Service Oriented Architecture (SOA)


Windows PC's, Midrange, Mainframe, Android, iOS

Test Tools

Rational Quality Manager & ClearQuest, Segue SilkTest, HP Quality Center, IBM SET, Mercury Interactive LoadRunner, Table Driven Script Generator (TDSG), Lotus Notes Test Case DB and Bug Tracker, Selenium, JIRA

Other Tools

MS Excel, MS Word, MS Power Point, MS Project, Configuration Management & Version Control (CMVC), PCB, DOU, SOW, PCR, WBS, Joomla

Programming Languages


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