Data Entry Customer Service

LUTRICIA B. MAYHEW

*** **. *****-************ **. #105 Charlotte, NC 28214 704-***-**** Cell

*******************@*****.***

Highly motivated office professional with over 10 years of data entry, accounts receivables and customer service experiences in the health care, insurance and financial industries; team player with ability to work independently; skilled at file maintenance, takes initiative and responsibility; seeking an office position in which my data entry and clerical skills will be fully utilized.

Payments Posting Receptionist duties Customer Service Professional

Data Entry, ten-key by touch: Alpha: 8,000 no errors Numeric: 10,000 no errors EXCELLENT WORK ETHIC CUSTOMER FOCUSED EXPERT DATA ENTRY

AKEY CREDENTIALS

Accounts Payables/Receivables

Data entry, reconciled invoice numbers

Approved and disapproved legal invoices

Balanced corporate accounts

BancTec encoded checks to be balanced in the item processing department

Cash posting; balanced and processed daily deposits

Data Entry Clerk

Indexed & keyed new bank signature account numbers, ten key by touch

Researched account numbers

Keyed in Belk prices for computer services, research

Indexed incoming documents to be resolved by adjusters, data entry

Processed and organized mortgage inserts for Wells Fargo.

Cash posting

Logged in work from different RAS sites, resolved cases such as ENC, NOI errors.

Office / Customer Service

Recorded and relayed messages

Prepped mail for sorter processing, researched and made corrections

Greeted and made clients feel welcomed

Scheduled appointments, notified counselors of client arrival

Transcribed minutes

Organized and filed receipts, opened and distributed mail

WORK HISTORY

Officeteam-Wells Fargo Charlotte, NC 04/25/15 to 10/04/15

Officeteam-Windstream Charlotte, NC 09/2014 to 12/2014

Integra Staffing-LNRMC Charlotte, NC 01/2013 to 02/2013

Aerotek-Lash Group Charlotte, NC 11/2012 to 12/2012

Advantage-Wells Fargo Fort Mill, SC 11/2010 to 05/2011

First Place- Wachovia Charlotte, NC 08/2007 to 01/2008

Adecco-Metlife Home & Insurance Charlotte, NC 02/2007 to 06/2007

Federal Reserve Bank Charlotte, NC 01/2006 to 04/2006

Carolinas Healthcare System Charlotte, NC 09/1999 to 08/2005

Education: Central Piedmont Community College Charlotte, NC

Certificate Secretarial Science

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