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Scrum Program Manager

Nottingham, Maryland, United States
June 26, 2019

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Mary-Ann Sume



Certified Scrum Master with well-rounded experience in development of IT projects and programs. Specialties include: Agile/SCRUM Methodology, Rapid Application Development, Kanban and XP. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgement to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments.


Certified Scrum Master (CSM) with over 6 years of experience in facilitating Sprint Planning, Daily Scrums, Retrospectives and Stakeholder Meetings.

Excellent experience with several Agile frameworks like Scrum, Kanban, Scrumban, XP and SAFe.

Proven ability at driving and motivating the adoption of scrum rules, removing impediments, fostering self-management and empowering my team.

Facilitated Scrum of Scrums meetings following the Agile Methodology.

Facilitated the transition from Waterfall methodology into Agile.

Excellent technical command to work with Agile project management tool like JIRA.

Experienced in all phases of the Software Development Life Cycle (SDLC).

Experience in Application Life Cycle Management (ALM)


Technical Skills

Methodologies: Waterfall, Agile

Processes: Scrum, Kanban, XP, SAFe.

Agile Tools: JIRA, Confluence, Visual Studio & Rally.

Office Tools: MS Word, Excel, HTML, Adobe, SharePoint & PowerPoint SDLC

Key Skills: Experience working with Co-located, Distributed and Offshore teams using different visual platforms as Google Hangouts, TrueConf & Skype for Business.

Other Skills: Agile/Scrum Coaching & Servant Leadership, Capacity Planning & Risk Mitigation Development, Conflict Resolution & Relationship Building.

Professional Experience

IntraEdge - Phoenix, AZ

Scrum Master 3/2016 to present

Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.

Developed and followed agile project management plan (Agile Ceremonies). Facilitated build requirements log (product backlog) with cost estimates and priority.

Conducted Grooming meetings, Scrum Daily standup, Product backlog, Sprint Planning, Sprint Review & Sprint Retrospective meetings.

Determined the team capacity (velocity) from historical data. Created Work Break down structure (user stories) and corresponding activities (tasks).

Improved team velocity by incorporating capacity planning into sprint planning sessions.

Worked with product owners to prioritize and validate User Stories

Helped team complete tasks successfully and on-time and resolved obstacles encountered by team members.

Monitored the project progress and radiated the information to stake holders. Identified and mitigated team risks and impediments (Blocking Issues, Critical Defects) on daily basis.

Communicated the progress to senior management thru 'Burndown Charts'. Monitored the Quality thru metrics and mentored team thru the project management processes.

Sita - New York, NY

Scrum Master 02/2013 to 3/2016

Active participation in discovery sessions, interviews, prototyping, document-reviews, plan setup, plan configuration with clients.

Protected team from internal and external distractions to help them focus on daily QA activities to be productive and growing in ability

Actively participated in sprint planning activities, daily stand ups, sprint reviews, sprint retrospectives conflict resolution meetings

Focused on developing more trusted and collaborative team environment where problems can be raised without fear of blame or being judged with a complete focus on problem resolution

Assisted internal and external communication, improving transparency, and radiating information

Partnered with the Product Owner, especially with respect to grooming and maintaining the product backlog.

Facilitate the term in transition to scrum methodology through ETC (enterprise transition committee) engaging stakeholders during the process of waterfall to spring.

Active participating in establishing and provide Vision of the term and gain consensus base on acceptance criteria

Served as Scrum Master for the project and ensures team maintains focus on quality and continuous delivery with some support from coach

Actively participated scrum of scrum meetings with program manager

Encouraged self-organization, meaning that the team itself should remove issues wherever possible

Education and Certification

University of Buea, B.Sc. in Economics

Certified Scrum Master

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