Information Technology Technical Support

Abdullah M. Abu fodeh

Software Engineering Department

College of Information Technology

Al-Hussein Bin Talal University

Ma’an, Jordan

+962********* (mobile)

Email: *************@*****.***

Date of Birth: April 10, 1992

Marital Status: Single

Nationality: Jordanian

Languages: Arabic and English

Address: Amman-North marka

Education:

Bachelors of Information Technology: Software Engineering, 2017,

Al Hussein Bin Talal University, Ma’an, Jordan

General Secondary: Information Technology, 2012,

Imam Shafei School, North Marka.

Work experience:

IT Administrator (technical support) in company Izzat Manasra Sons co. Since March 2017.

member of the Technical Support, Arcadia, Jan 2016 –Sep 2016

Other Experience:

Work on Microsoft Azure cloud and Office 365.

Work on Windows Server 2008) create users and create domain controller)

Work on Kaspersky Center.

Working on troubleshooting network problems and diagnosing and

Solving hardware or software errors.

Knowledge and work to install and configure the computer systems and applications.

Installing and configuring computer hardware, software, systems, networks.

Working on SQL databases 2008 and 2016.

Ability to work on web programming (HTML) and PHP language and CSS.

Skills:

The ability to speak with employees and customers through the proceedings, either face-to-face and over the telephone, or other means to help resolve issues.

Good English language

Very Good Communication Skills

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