Elaya McNabb
Plano,TX 75075
*************@*****.***
SKILLS
Cash management, Microsoft Word and POS systems experience. Familiarity with opening and closing procedures. Customer oriented with outstanding interpersonal skills used in up selling techniques and, appeasing dissatisfied customers. Capable of meeting goals for the day while maintaining a positive attitude under pressure. Goal oriented team player with a competitive spirit.
EXPERIENCE
Aeropostale, Plano,TX- Retail Sales Associate
O7/2016 - 12/2016
●Welcomed customers into the store and helped them locate items.
●Maintained knowledge of sales, promotions and policies.
●Respond to customer concerns.
Claire’s, Plano,TX- Retail Sales Associate
09/2016 - 01/2017
●Worked with management team to implement the proper division of responsibilities.
●Complete all cleaning, stocking, organizing tasks in assigned area.
●Recommend merchandise to customers based on their needs and preferences.
La Madeleine French Bakery & Cafe, Plano,TX - Cashier Food Prep
08/2017 - 11/2017
●Managed customer flow and backed up lines.
●Assisted coworkers whenever possible.
●Cleaned kitchen stations periodically.
DSW, Plano,TX - Sales Supervisor/ Associate
11/2017 - 02/2019
●Handle all customer relations issues in a gracious manner in accordance with company policies.
●Manage the store and coach associate to drive sales and operational excellence.
●Contact other store locations for merchandise availability.
●Received frequent customer compliments for going above and beyond normal duties.
Women’s Specialist of Plano - Front desk staff
02/2019 - Present
●Check in patients
●Schedule future appointments
●Check Insurance eligibility
EDUCATION
Plano Senior High School, Plano,TX - High School Diploma
08/2016 - 10/2017
Graduated ahead of my 2018 class in 2017.
REFERENCES
●Brandy Suhowertz: Former store manager at DSW
Telephone 636-***-****
●Tina: Former manager at La Madeleine Cafe
Telephone 469-***-****
●Kathy: Former manager at DSW
Telephone 214-***-****