Customer Service Manager

Sameh Saad Guirguis

**** **. ****** ****, ***********, ON. L5M 7J9

Cell : 647-***-****

*************@*******.***

Object : Fulltime Pharmacist position

Education and Experience:

-Bachelor degree in Pharmaceutical sciences, Alexandria, Egypt -Licensed pharmacist in ON. since 2002. -Ten years fulltime relief pharmacist with Loblaw company (GTA west area). - Previous pharmacy owner (2011-2014)

- Pharmacy manager four year (2014--August 2018) in London Medical Pharmacy.

Qualifications and Skills -Proficient skills with pharmacy operating systems.

-Demonstrate outstanding sales ability. -Ability to bring energy and enthusiasm to the workplace - Excellent customer service and communication skills.

- Excellent leadership skills, assist on leading successful team and able to handle stress. -Strong problems solving and analytical skills

- Excellent organizational skills.

- Ability to work well with others in team environment.

- Injection certificate . --Methadone certificates ( CAMH and OPA)

Duties - Compounding and dispensing prescribed medications. -Consult with patients to maximize RX and OTC.

- Provide excellent customer service to all customers and healthcare providers.

- Checking prescriptions for proper dosage.

- Acting as an advisor to all customers.

- Maintaining medical profiles. -Dealing with nursing homes, prepare and check blister packs.

- Evaluating all labeling, packaging and advertising of drugs. -Maintain the dispensary inventory records.

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