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Software Engineer

Raleigh, NC
June 19, 2019

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Lean-Agile Enterprise change agent helping Fortune 100 companies scale agile in organizations to achieve higher productivity, increased quality, and faster time to market. Passionate advocate for Agile community, seasoned multi-discipline agile coach supporting businesses in maximizing value & ROI, enriching the workplace, and obtaining superior satisfaction for clients.

Motivational coach, drawing stakeholders in by interlacing agile technical SME with genuine communication skills to guide teams towards business agility to build better systems, strengthen employee engagement, and improve business outcomes by developing products that delight customers. NOTABLE CAREER ACHIEVEMENTS

Led ~20 SAFe ART launches as early adopter and SME, including multi-ART launches for government and Fortune enterprises. Designed coach-the-coach programs for organization’s resident coaches and RTE partner. Pioneered development of Kanban intellectual property and headed internal Kanban leadership team. Elevated Rally/CA brand value and competitive industry position conceiving innovative Kanban enterprise service offerings. Melded broad/deep technical knowledge with passion for Agile values and principles to inspire, coach, and train 2000+ internal/external stakeholders on CA’s entire repertoire of classes to transform organizations. Piloted industry-first modern business offering, Agile Project Portfolio Management, that linked financial clarity to business insights for greater transparency on project portfolio performance. Revolutionized Rally business model, steering shift from transactional coaching to transformation consulting. Crafted bleeding-edge agile scaling and coach-the coach programs in anticipation of critical movement in industry. Drove ~$75M in revenues writing service components for groundbreaking Ready>Sync>Go offering, helping Rally earn recognition as experts and leaders in transformational coaching for enterprise-scale agile programs. Publication: “Achieving Business Agility: Strategies for Becoming Pivot Ready in a Digital World” APress 2018 Author: John Orvos, Technical Contributors: Deema Dajani, Marie Kalliney, Yvonne Kish, Gene Mrozinski, Ronica Roth PROFESSIONAL EXPERIENCE

Broadcom/HCL (formerly CA Technologies/Rally Software) Boulder, CO 2015 to present Multinational corporation offering transformation consulting to help companies innovate, adapt, and deliver in application economy by infusing agility into organizational DNA across business, portfolio, and execution. Sr. Principal Agile Consultant (2016 to present)

Consult with Fortune 100 companies to assess cultural readiness, co-create transformation change plan, and mentor leadership and work teams to re-architect enterprise into one designed for business agility, speed and opportunity. Shift mental models to more modern work approach to efficiently deliver high value products. Maximized client’s impact of investment in agile methods and helped build set of goals, metrics, and bottom-line results. Presented to C-suite and executive leaders serving as SME during key sales meetings to help close multimillion-dollar deals.

Partnered with corporate stakeholders and Sr. VPs to execute agile portfolio management strategy via discovery/assessment to gain insight in current state to pivot towards organizational transformation.

Formulated Lean-Agile transformation roadmaps and coached client Agile Practices teams on agile transformation/deployment to assist companies in evolving operations and product development/delivery. Continued...

Global Agile thought leader helping the

largest organizations in the world improve the way they produce product and create real value

2113 REAVES DRIVE u RALEIGH, NC 27608 u 919-***-**** u

Headed full organizational transformations at multiple client sites using tailored, systems thinking approach utilizing Kanban portfolio management to align to strategic goals, enterprise services planning for execution, and data analytics to drive both experimental and incremental kaizen improvements.

Directed full SAFe ART Launch at Unum/Colonial Life along with teaching Leading SAFe, SAFe PMPO, and SAFe for Teams. Advised Social Security Administration during scaling with SAFe and examination of SAFe for Government. Principal Agile Consultant, Professional Services Group (2015 to 2016) Coached large-scale software and systems enterprise development organizations to transform and achieve business agility. Consulted and trained on global engagements with wide range of forward-thinking organizations, including rollout leadership roles with several Fortune 100 clients. Mentored teams and leaders in creating culture of disciplined execution, business collaboration, and relentless commitment to quality. Worked with concurrent clients on projects ranging from 3 months to 3 years valued at $250K to $5M in revenues.

Respected as one of top Sherpas to onboard new agile coaches and grow existing coaches with a collaborative mentoring approach. Major thought leader to advance Sherpa program to next level for evolving client needs.

Invited to present at COO quarterly meeting on Agile Executive Strategies to influence change at upper levels of organization, as well as anchoring agile principles and values and tailoring various agile practices and tools.

Complimented as humble steward that motivated teams through action and servant leadership by example. Conducted reviews/improvement plans based on objective data and success patterns to boost coaching value.

Tapped as Subject Matter Expert advisor and reviewer for seminal AAMI Technical Information Report TIR-45, guiding the use of agile practices in development of medical device software in FDA environment.

Assisted Social Security Administration in modern business management, helping to link agile approach to financial benefits by providing reliable data with investment return mapped to individual project. à Improved reporting accuracy/speed guiding 109 stakeholders on cross-matrixed project teams, influencing client executives/direct reports to embrace global collaboration and results-oriented innovation.

Chosen by BB&T to conduct coaching on enterprise tool features, functionality, and parity with digital channels. Counseled leadership with bold conversations to moderate command/control approach and eliminate silos. à Empowered knowledge workers to realize 65% efficiency increase in deploying products/releases on digital platform and 30% gain in response to sales/promotions on website. Grew contract to $800K. PREMIER CLIENTS INCLUDED:

John Deere, Travelers Insurance, SunTrust Bank, BB&T, Amgen, Bank of America, Cigna, Unum, Colonial Life, Ericcson, Ford, HillRom, HP, IHG, MicroStrategy, Investco, Siemens, University of Indiana, TimeWarnerCable/Spectrum, WindRiver/Intel, Churchill Downs, Cisco, EMC, FICO, GE, Harris Software, McKesson, MetLife, Phillips Healthcare, Red Hat, Sprint, Truven Health Analytics, VMWare, Plantronics, SSA, AT&T, Verizon, Bechtel, Los Alamos National Labs, RITA (Rwanda) Rally Software, Inc., Boulder, CO 2011 to 2015

Global provider of enterprise-class software and services solutions that drive agility, accelerate pace of innovation, improve performance, and respond effectively to evolving competitive markets and customer needs. Executive Agile Transformation Coach 2013 to 2015/Agile Coach 2011 to 2013 Transformed how organizations manage the SDLC by shifting to facilitating collaboration, increasing transparency, and aligning product development with strategic business objectives. Applied Agile and Lean approaches to help clients innovate, lead, adapt, and deliver utilizing Rally SaaS platform. Empowered teams encouraging cooperation, responsibility, and accountability to provide repeatable and predictable results.

Ensured companies were “building the right thing, and building the thing right,” championing scaled agile to get product to market faster exemplifying highest business value via Agile DevOps throughout development/delivery.

Introduced multiple Kanban teams within agile at scale environments for Ford. Designed agile metrics training classes and coached Kanban agile metrics-based retrospections for improvement at every organizational level.

Assisted John Deere in changing agile organization to embrace servant leadership and business strategic planning. Facilitated challenging conversations with VPs and Sr. executives to align with new vision.

Helped BoA repair disjointed COE by reinforcing focus on agile product view and aligning team with company mission. Coached to move from project to product mindset, initiating scaling and launching initial release trains to support stronger and faster movement towards digital channel footprint. à Improved bottom line attaining 50% surge in productivity and 10-20% rise in morale. Aided modernization, spurring BoA to buy new Rally tools with QA/Testing component revealing defects decreased to almost nil. Continued...


Strengthened Traveler’s Agile COE partnering to ensure consistent agile knowledge base while scaling. Fortified in-house talent and paired on coach-the-coach training to help define framework for clear agile point of view. à Delighted client which led to organic growth of account with purchase of additional tools, including provision of analytics to address continuous improvement that significantly enhanced agile maturity.

Co-founded RTP ALN to support, mentor, and mature coaches/leaders. Fast growing chapter currently enjoying 1700+ members. Secured industry thought leaders as presenters to elevate community brain trust. The Westfall Team, Inc., Plano, TX 2008 to 2011

Agile coaching, software quality engineering, auditing, testing, and software configuration management SME for renowned consulting and training services company, leading 12 projects annually for domestic/global clients. Software Quality Assurance Consultant

Developed and revised consulting techniques to incorporate cutting-edge trends, reflect customer needs, and address industry specific concerns. Expert in compliance and regulatory standards and audits for Bechtel. Personally recommended by ASQ for project initiated by President of Rwanda, after year-long search had been conducted to find an expert without success. Provided consulting and instructed classes for diverse range of companies seeking process improvement SME adept at integrating agile principles in coursework.

Solicited for 6-month project to create an agile framework and process implementation toolkit for new product. Led complex, integral FDA software development compliance audit for multimillion-dollar client. à Transformed problematic software engineering processes utilizing agile methods and identified highest priority features for maximize ROI and customer satisfaction.

Created course content/materials of advanced topics for senior level clients at Los Alamos National Labs, architecting agile transition process and leading class in interactive mock agile sprint cycle exercise.

Compared and contrasted waterfall and agile methods, enabling the team to make better decisions and select the best methodology based on project, customer needs, and compliance requirements.

Jumpstarted client’s agile adoption and conducted agile coaching that addressed specific areas of process improvement in respective environments for immediate value to client companies. Early career - Software Engineer/Configuration Manager/Test Automation Engineer/Quality Assurance Manager: Intuit, Intelemedia, Adacel, Xalted Networks, MCI, Deloitte Consulting, and Texas Instruments AGILE COMMUNITY LEADERSHIP & AFFILIATIONS

Co-Founder & Co-Chair, RTP ALN (Raleigh, NC chapter of Agile Leadership Network) 2012 to present RTP North Carolina BAM – Business Agility Meetup – Founded September 2018 Women in Agile, RTP Chapter, (WiA Raleigh) - Founded October 2018 Scaled Agile, Inc., Scrum Alliance, Lean Kanban University, Agile RTP, ACI, PMI, ASQ PRESENTATIONS

“Gain Organizational Efficiencies with Kanban” Southern Fried Agile Yvonne Kish 2017

“Agile Metrics” NC PMI Agile SIG Yvonne Kish 2016

“Agile Software Development with Verification and Validation in High Assurance and Regulated Environments” Rally Software Whitepaper and Webinar Dean Leffingwell, Craig Langenfeld, Yvonne Kish 2011, 2014

“Agile on the Rocks – Avoiding Agile Speed Bumps” Hartford, CT Yvonne Kish 2014

“Exploring Layers of Agile Planning Onion” RTP ALN & Travelers Insurance Alan Weiss & Yvonne Kish 2013

“Lightening Talk Series” RTP ALN & Agile3d Yvonne Kish, Greg Frazer, Todd Olson 2013

“Agile on the Rocks – Agile in the Enterprise” Toronto, ON Yvonne Kish 2013

“Scaling Agile” RTP ALN & Scaled Agile, Inc. Dean Leffingwell, Yvonne Kish 2012

“Top Down” Agile RTP & LeanDog, Inc. John Stahl & Yvonne Kish 2011

“Agile for Process Improvement Projects” ASEE/SPIN 21st Conference Yvonne Kish & Dr. Tom Sheives 2011

“Agile Scrumbutts” ASEE/SPIN 21st Conference SME panel with Dr. Mark Paulk 2011 EDUCATION

Bachelor of Science in Computer Science Old Dominion University Norfolk, VA



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