BINH TRAN

**** ****** **** ****, *******, TX **095 H: 832-***-**** ac9ncn@r.postjobfree.com

Career Overview

Over 10 year of experience in IT services and Support: Remote as well as Onsite support for IT infrastructure.

(Product/Technical Support).

Successfully handled multiple Datacenter implementation projects simultaneously.

Experience in integration of NAS and SAN storages in Datacenters. Experience implementation and

Administration of VMware ESXi

Experience in Process Management, Incident Management and Escalation Management.

Adept at managing customer expectations and relationships.

Strong communication, presentation, analytical and problem solving skills.

Significant experience of leading and managing teams.

Proven ability to work in unison with team and management.

Qualifications

MAC, WinNT2000, Win2003,Win2008,Win2012 and Citrix

Programming: Visual Basic/Access, and SQL

Web Applications: HTML, IIS4, and ApacheNetwork

Management: MS-SMS, and Cisco Work

Backup/ Recovery: Hitachi, Dell (EMC) Avamar,

Storage, HP3par, Dell Compellent,Xiotech and Hitachi, Veam

Reliability: MS Cluster, MS Distribution of filesystem(DFS), and RAID

High-End Server: IBM, Dell, Compaq, HP, SCSI,RAID, controllers and multi-processors

Networking: Cisco/ Bay, Switch, Router, and hub

Broadband: T1/T3, ISDN, and PPP

Active Directory, anti-virus, Apache, Arcserve, Backup, Broadband, C, Cisco router, CISCO, Cisco routers, Citrix Metaframe, Compaq, hardware, client, Dell, desktops, DHCP, disaster recovery planning,DNS, Ethernet, fast Ethernet, Firewall, FTP, Ghost

Hardware Support, HP, HTML, hubs, IBM, IIS, Image, Intel, IIS4, Internet Information Server) 4, inventory,ISDN, LAN, LDAP, Linux, MAC, managing, memory

Microsoft exchange, MSExchange, mail, Win, Window,

Win2000, 2000, Window 2000, Win 2000, MS Windows, WinNT, Windows NT, Modems, MSA, NetBEUI, Enterprise, Enterprise 5.0,

Network Management, network cards, Network, Networking, Norton Antivirus, operating systems, OS, policies, PPP, PPTP, processes, processors, Programming, RAID, RAS, Red Hat Linux, Router, SAN, scheme, SCSI, Servers, Troubleshoot, upgrades,Veritas Backup,Veritas Netbackup, Web Applications, web server, WAN, Windows NT Server

Work Experience

Senior System Administrator 04/2017- Current

TMMS (Texas Managerial Medical Services) Houston, Tx

Administer Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices for 750 users

Responsible for hardware and software applications for workstations, servers, and network data communications. Collaborated with executive management and department leaders to assess network capacity needs.

Performed hands-on administration, monitoring, and troubleshooting of Local Area network (LAN), resulting in optimum performance and minimum downtime

Migrated all Windows 2008 Domain Controllers to Windows 2012 R2 Domain Controllers

Install / Upgrade all VMware Servers with the latest VMware Tools version loaded on our ESX Servers. (With Options: Reboot, or No Reboot)

Designed, implemented, and administered Windows Server 2012 R2 Active Directory Environment for the Entire Organization from the ground up using old and new hardware

Identified and remediated all Windows 2008/2003 Servers SAN and connectivity issues pre and post SAN Migration

Implemented, administrated, and troubleshoot both Physical and Virtual (VMware) Windows 2008/2003 servers and Windows 7 Desktops/Laptops throughout the network

Resolved issues related to Windows, application, virus isolation, and removal, storage and hardware configuration problems

Managed and created Active Directory accounts, network shares, and printing services

Performed daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media

Server Engineer 10/2016-04/2017

Mattress Firm Houston, Tx

Design and implemented Citrix Xen Desktop 7.6 architecture environment to provide 2000 high available concurrent VDI sessions

Create standards documents of hardening procedure and upgrade process

Assisted in troubleshooting various issues including latency, server hangs, logging issues, antivirus definition updates, and inaccessible webpages

Provided detailed instructions to field engineer for changes to remote servers

Resolved level three trouble-ticket requests regarding Exchange Administrator, MS AD Administration

Applied patch methodology, and assisted in scheduled Microsoft patch rollout cycles, to all Cytbertrust infrastructure servers and corporate laptops/desktop

Configure, administered, upgrade and maintained 10 PDC, BDC, IIS 4.0, Terminal Server, MS Exchange and SQL 7.0 servers at co-location facility to support then 1000 internal users and global customers

Set-up and configured patch panel, switch and routers

Collaborated with Desktop Support Group to provide Level II &III support to users

Built, configure and maintained Vmware ESX Server 3.0

Monitored backups using VERITAS NetBackup and TSM for backups and restores

Setup up new users accounts and network printers

Design and supported Windows based servers using Vmware, HP hardware and blade center technology

Oversight of HP System Insight manager snmp monitoring with HP remote support paq

Held key responsibility for managing Windows Servers in enterprise-wide Disaster Recovery tests

Updates firmware, drives, and hardware in Windows NT4/2000/2003,2008 and Vmware environments

Successfully configured, troubleshoot, and maintain VMWare ESX, DNS, DHCP, TCP/IP, SMS, HBA

Server Administrator II 09/2014 – 9/2016

MHMRA of Harris County Houston, TX

Build and Support a board range of operating system (Win2003, Win2008)

Installed and configure VMWare ESXi within VI3, Vspehere4 and Vspehere 5 environments with Vcenter

ManagementDRS, HA, DPM, Vmotion, Data recovery, VMware site recovery management, Vcenter operation managements.

Knowledge in Active Directory Domain services and domain policy

Document plan, design, implement, support, maintain and monitor all aspect of Microsoft-base environment including Windows Server running Active Directory, Exchange, SQL, file/print services, ect

Determine the version of VMware Tool and if the VMware tools services was running, free disk space, operating system, pending reboot, system uptime and log to a report

Utilize SCCM to deploy patches and maintain environment

Replaced hardware on company production servers.

Managed server data backup and restored managed antivirus updated on all servers

Assisted Tier I, II and III support in resolving trouble tickets

Updated firmware, drive, and hardware in Windows NT4/server 2000/2003, 2008, and VMware environments.

Setup new users accounts and network printers

Coordinates the installation, operation and maintenance of servers and related equipment (mass storage arrays, tape backup units, ect) installed in the data center and in the certain offsite building

Perform problem determination and resolution to assure timely return to services when server functioning is interrupted

Server Administrator II 11/2010 to 09/2014 Prairie View A&M University Prairie View, Tx

Complete physical to virtual (P2V), Virtual to physical (V2P) and virtual to virtual (V2V) migration of windows 2000,2003, and 2008

Apply experience in virtualization technology (Ex: installing, configuring VMware

Manage HDS, VSP, USPV/VM, and implementation of AMS2000 Series storage systems in multiple datacenter

Experience creation of parity groups from HDS services processor

Hand on experience in configuration and maintenance of Dynamic provision volume

Hand on experience installation of alerts tools as Hi-track for proactive identification and resolution of issues occurs in the SAN environment

Experience installation and upgrade of storage management tools and patching managing, RAID groups, host groups and LUN allocation

Implementing and administering VMware ESXi

Managing VMware ESX, Virtual machine installation through virtual infrastructure client

Virtual machine cloning and snapshot setup and support Windows 2008 active directories for the company

Installed and upgrade Exchange Server 2007 to Exchange Server 2010

Using MS-SMS software to manage network recovery, storage, inventory and distribution over LAN/WAN

Ensure all computing devices have the appropriate security components/settings in place

Maintain and configure University domain policy

Evaluate, test and deploy security and anti-virus related software and program updates to servers and desktops

Setup and configure WSUS for all updates and patches on campus

Maintain servers and associated software acquired or developed to provided services to campus customers

Server Administrator 07/2006 to 11/2010 Bechtel Corporation Houston, Tx

Setup and support Win 2000 active Build and supported a broad range of operating systems (such as Windows NT, Win2000, Win2003)

In-depth knowledge in Microsoft Windows 2000, 2003 & 2008 Active Directory

Advanced monitoring, administrate, troubleshoot, and manage infrastructure based systems

Install and administrated Ghost, Backup EXE, Arcserve and Image cast

Advanced monitoring, administrate, troubleshoot, and manage infrastructure based systems

Support and setup the MSA and Xiotech SAN for the Houston site

Install and administrated Ghost, Backup EXE, Arcserve and Image cast

Experience in administration of EMC storage - Symmetrix VMAX, CLARiiON CX-4, CX-3, and CX700/600/500

Performed Disaster recovery planning and implementation via EMC Mirror View – Synchronous and Asynchronous techniques and Migrations using SANCOPY in CLARiiON

Experienced in generating host remediation report using EMC Host Environment Analysis Tool (HEAT), EMC E-lab navigator and grab analysis reports

Experience in SAN related host connectivity for different Operating Systems like Solaris, Linux, and Windows, VMware Esx Servers

Installed virtual server and create virtual machine to be more effective platform

Ensure all computing devices have the appropriate security components/settings in place

Evaluate, test and deploy security and anti-virus related software and program updates to servers and desktops

Managed systems configuration and maintenance, problem troubleshooting, system and program security, applications and program management, planning and directing upgrades, and testing operations to ensure optimum system functionality

Effectively tracking, managing, communicating and resolving media exceptions

Assist install and administrating Citrix Metaframe

Experience designing, implementing and supporting Veritas Netbackup 5.1 in a switched environment for a large organization

Network Analyst 10/2004 to 07/2006 Energy Solutions Houston, Tx

Build and supported a broad range of operating systems (such as Windows NT, Win2000, Win2003

Setup and support Win 2000 active directories for the company

Install and administrated Ghost, Backup EXE, Arcserve and Image cast

Installed and upgrade Exchanged Server 5.5 to Exchanged Server 2000

Using MS-SMS software to manage network recovery, storage, inventory and distribution over LAN/WAN

Ensure all computing devices have the appropriate security components/settings in place

Support and build Window 2000, 2003 server

Evaluate, test and deploy security and anti-virus related software and program updates to servers and desktops

Ethernet manageable 2900 & 3800 switch series

Maintained PC equipment and software, LAN, WAN, and Intel platforms Tracking, managing, communicating and resolving media exceptions

Assist install and administrating Citrix Metaframe

Installed and configured DHCP, PPP, RAS, NetBEUI and NW link

Set up Cisco PIX configuration for remote site

Cisco PIX Firewall 515 model and software version 5.1 and 5.2

Configured first interface residing on Internet and second interface connecting to DMZ where Web, FTP, DNS and mail is Third interface was for the trusted internal networks

Designed and implemented packet filtering, router security policies, access lists, DMZ and NAT on CISCO routers/switches to maximize network usage, reliability, and availability

Implemented VPN solutions for integrating and dial-up remote access users using Cisco VPN, IPSec and MS RAS PPTP

Network Administrator 06/1999 to 12/2004 Exxon Mobil Houston, Tx

Maintained PC equipment and software, LAN, WAN, and Intel platforms

Setup and support Win 2000 active directories for the company

Build and managed Exchanged Server 5.0, 5.5 and 2000 Monitor current systems and recommend the integrity of supported

Servers Administered the day-to-day hardware problem (modems, hard drive and memory modules)

Working knowledge of tape library technologies; LTO1, LTO2, LTO3, documenting solutions

Implement and design corporate network structure utilizing Citrix Metaframe

Build and supported a broad range of operating systems (such as Windows NT, Win2000, Win2003)

Install and administrated Ghost, Backup EXE, Arcserve and Image cast

Design, implement and update automated monitoring and alerting processes to ensure

Install and support Dell Cx300, Cx500, Cx700 and IBM shark SAN

Using Backup EXE and Arcserve to restore mail account to manage network recovery, storage, inventory and distribution over LAN/WAN

Education and Training

Associated: Applied Science Information Technology 2008

Houston Community College Houston, Tx

Applied Science Information Technology

Bachelor of Science: Computer Information Technology 2019

University Of Houston Houston, Tx

Certifications

MCSE ID#1574767 (1999), CCNA ID#CSCO1024242196(1999)

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