MAC, WinNT2000, Win2003,Win2008,Win2012 and Citrix,Vmware
Resume:
BINH TRAN
**** ****** **** ****, *******, TX **095 H: 832-***-**** ******@*******.***
Career Overview
Over 10 year of experience in IT services and Support: Remote as well as Onsite support for IT infrastructure.
(Product/Technical Support).
Successfully handled multiple Datacenter implementation projects simultaneously.
Experience in integration of NAS and SAN storages in Datacenters. Experience implementation and
Administration of VMware ESXi
Experience in Process Management, Incident Management and Escalation Management.
Adept at managing customer expectations and relationships.
Strong communication, presentation, analytical and problem solving skills.
Significant experience of leading and managing teams.
Proven ability to work in unison with team and management.
Qualifications
MAC, WinNT2000, Win2003,Win2008,Win2012 and Citrix
Programming: Visual Basic/Access, and SQL
Web Applications: HTML, IIS4, and ApacheNetwork
Management: MS-SMS, and Cisco Work
Backup/ Recovery: Hitachi, Dell (EMC) Avamar,
Storage, HP3par, Dell Compellent,Xiotech and Hitachi, Veam
Reliability: MS Cluster, MS Distribution of filesystem(DFS), and RAID
High-End Server: IBM, Dell, Compaq, HP, SCSI,RAID, controllers and multi-processors
Networking: Cisco/ Bay, Switch, Router, and hub
Broadband: T1/T3, ISDN, and PPP
Active Directory, anti-virus, Apache, Arcserve, Backup, Broadband, C, Cisco router, CISCO, Cisco routers, Citrix Metaframe, Compaq, hardware, client, Dell, desktops, DHCP, disaster recovery planning,DNS, Ethernet, fast Ethernet, Firewall, FTP, Ghost
Hardware Support, HP, HTML, hubs, IBM, IIS, Image, Intel, IIS4, Internet Information Server) 4, inventory,ISDN, LAN, LDAP, Linux, MAC, managing, memory
Microsoft exchange, MSExchange, mail, Win, Window,
Win2000, 2000, Window 2000, Win 2000, MS Windows, WinNT, Windows NT, Modems, MSA, NetBEUI, Enterprise, Enterprise 5.0,
Network Management, network cards, Network, Networking, Norton Antivirus, operating systems, OS, policies, PPP, PPTP, processes, processors, Programming, RAID, RAS, Red Hat Linux, Router, SAN, scheme, SCSI, Servers, Troubleshoot, upgrades,Veritas Backup,Veritas Netbackup, Web Applications, web server, WAN, Windows NT Server
Work Experience
Senior System Administrator 04/2017- Current
TMMS (Texas Managerial Medical Services) Houston, Tx
Administer Microsoft Windows Servers (Active Directory), Microsoft Workstations, and network security devices for 750 users
Responsible for hardware and software applications for workstations, servers, and network data communications. Collaborated with executive management and department leaders to assess network capacity needs.
Performed hands-on administration, monitoring, and troubleshooting of Local Area network (LAN), resulting in optimum performance and minimum downtime
Migrated all Windows 2008 Domain Controllers to Windows 2012 R2 Domain Controllers
Install / Upgrade all VMware Servers with the latest VMware Tools version loaded on our ESX Servers. (With Options: Reboot, or No Reboot)
Designed, implemented, and administered Windows Server 2012 R2 Active Directory Environment for the Entire Organization from the ground up using old and new hardware
Identified and remediated all Windows 2008/2003 Servers SAN and connectivity issues pre and post SAN Migration
Implemented, administrated, and troubleshoot both Physical and Virtual (VMware) Windows 2008/2003 servers and Windows 7 Desktops/Laptops throughout the network
Resolved issues related to Windows, application, virus isolation, and removal, storage and hardware configuration problems
Managed and created Active Directory accounts, network shares, and printing services
Performed daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media
Server Engineer 10/2016-04/2017
Mattress Firm Houston, Tx
Design and implemented Citrix Xen Desktop 7.6 architecture environment to provide 2000 high available concurrent VDI sessions
Create standards documents of hardening procedure and upgrade process
Assisted in troubleshooting various issues including latency, server hangs, logging issues, antivirus definition updates, and inaccessible webpages
Provided detailed instructions to field engineer for changes to remote servers
Resolved level three trouble-ticket requests regarding Exchange Administrator, MS AD Administration
Applied patch methodology, and assisted in scheduled Microsoft patch rollout cycles, to all Cytbertrust infrastructure servers and corporate laptops/desktop
Configure, administered, upgrade and maintained 10 PDC, BDC, IIS 4.0, Terminal Server, MS Exchange and SQL 7.0 servers at co-location facility to support then 1000 internal users and global customers
Set-up and configured patch panel, switch and routers
Collaborated with Desktop Support Group to provide Level II &III support to users
Built, configure and maintained Vmware ESX Server 3.0
Monitored backups using VERITAS NetBackup and TSM for backups and restores
Setup up new users accounts and network printers
Design and supported Windows based servers using Vmware, HP hardware and blade center technology
Oversight of HP System Insight manager snmp monitoring with HP remote support paq
Held key responsibility for managing Windows Servers in enterprise-wide Disaster Recovery tests
Updates firmware, drives, and hardware in Windows NT4/2000/2003,2008 and Vmware environments
Successfully configured, troubleshoot, and maintain VMWare ESX, DNS, DHCP, TCP/IP, SMS, HBA
Server Administrator II 09/2014 – 9/2016
MHMRA of Harris County Houston, TX
Build and Support a board range of operating system (Win2003, Win2008)
Installed and configure VMWare ESXi within VI3, Vspehere4 and Vspehere 5 environments with Vcenter
ManagementDRS, HA, DPM, Vmotion, Data recovery, VMware site recovery management, Vcenter operation managements.
Knowledge in Active Directory Domain services and domain policy
Document plan, design, implement, support, maintain and monitor all aspect of Microsoft-base environment including Windows Server running Active Directory, Exchange, SQL, file/print services, ect
Determine the version of VMware Tool and if the VMware tools services was running, free disk space, operating system, pending reboot, system uptime and log to a report
Utilize SCCM to deploy patches and maintain environment
Replaced hardware on company production servers.
Managed server data backup and restored managed antivirus updated on all servers
Assisted Tier I, II and III support in resolving trouble tickets
Updated firmware, drive, and hardware in Windows NT4/server 2000/2003, 2008, and VMware environments.
Setup new users accounts and network printers
Coordinates the installation, operation and maintenance of servers and related equipment (mass storage arrays, tape backup units, ect) installed in the data center and in the certain offsite building
Perform problem determination and resolution to assure timely return to services when server functioning is interrupted
Server Administrator II 11/2010 to 09/2014 Prairie View A&M University Prairie View, Tx
Complete physical to virtual (P2V), Virtual to physical (V2P) and virtual to virtual (V2V) migration of windows 2000,2003, and 2008
Apply experience in virtualization technology (Ex: installing, configuring VMware
Manage HDS, VSP, USPV/VM, and implementation of AMS2000 Series storage systems in multiple datacenter
Experience creation of parity groups from HDS services processor
Hand on experience in configuration and maintenance of Dynamic provision volume
Hand on experience installation of alerts tools as Hi-track for proactive identification and resolution of issues occurs in the SAN environment
Experience installation and upgrade of storage management tools and patching managing, RAID groups, host groups and LUN allocation
Implementing and administering VMware ESXi
Managing VMware ESX, Virtual machine installation through virtual infrastructure client
Virtual machine cloning and snapshot setup and support Windows 2008 active directories for the company
Installed and upgrade Exchange Server 2007 to Exchange Server 2010
Using MS-SMS software to manage network recovery, storage, inventory and distribution over LAN/WAN
Ensure all computing devices have the appropriate security components/settings in place
Maintain and configure University domain policy
Evaluate, test and deploy security and anti-virus related software and program updates to servers and desktops
Setup and configure WSUS for all updates and patches on campus
Maintain servers and associated software acquired or developed to provided services to campus customers
Server Administrator 07/2006 to 11/2010 Bechtel Corporation Houston, Tx
Setup and support Win 2000 active Build and supported a broad range of operating systems (such as Windows NT, Win2000, Win2003)
In-depth knowledge in Microsoft Windows 2000, 2003 & 2008 Active Directory
Advanced monitoring, administrate, troubleshoot, and manage infrastructure based systems
Install and administrated Ghost, Backup EXE, Arcserve and Image cast
Advanced monitoring, administrate, troubleshoot, and manage infrastructure based systems
Support and setup the MSA and Xiotech SAN for the Houston site
Install and administrated Ghost, Backup EXE, Arcserve and Image cast
Experience in administration of EMC storage - Symmetrix VMAX, CLARiiON CX-4, CX-3, and CX700/600/500
Performed Disaster recovery planning and implementation via EMC Mirror View – Synchronous and Asynchronous techniques and Migrations using SANCOPY in CLARiiON
Experienced in generating host remediation report using EMC Host Environment Analysis Tool (HEAT), EMC E-lab navigator and grab analysis reports
Experience in SAN related host connectivity for different Operating Systems like Solaris, Linux, and Windows, VMware Esx Servers
Installed virtual server and create virtual machine to be more effective platform
Ensure all computing devices have the appropriate security components/settings in place
Evaluate, test and deploy security and anti-virus related software and program updates to servers and desktops
Managed systems configuration and maintenance, problem troubleshooting, system and program security, applications and program management, planning and directing upgrades, and testing operations to ensure optimum system functionality
Effectively tracking, managing, communicating and resolving media exceptions
Assist install and administrating Citrix Metaframe
Experience designing, implementing and supporting Veritas Netbackup 5.1 in a switched environment for a large organization
Network Analyst 10/2004 to 07/2006 Energy Solutions Houston, Tx
Build and supported a broad range of operating systems (such as Windows NT, Win2000, Win2003
Setup and support Win 2000 active directories for the company
Install and administrated Ghost, Backup EXE, Arcserve and Image cast
Installed and upgrade Exchanged Server 5.5 to Exchanged Server 2000
Using MS-SMS software to manage network recovery, storage, inventory and distribution over LAN/WAN
Ensure all computing devices have the appropriate security components/settings in place
Support and build Window 2000, 2003 server
Evaluate, test and deploy security and anti-virus related software and program updates to servers and desktops
Ethernet manageable 2900 & 3800 switch series
Maintained PC equipment and software, LAN, WAN, and Intel platforms Tracking, managing, communicating and resolving media exceptions
Assist install and administrating Citrix Metaframe
Installed and configured DHCP, PPP, RAS, NetBEUI and NW link
Set up Cisco PIX configuration for remote site
Cisco PIX Firewall 515 model and software version 5.1 and 5.2
Configured first interface residing on Internet and second interface connecting to DMZ where Web, FTP, DNS and mail is Third interface was for the trusted internal networks
Designed and implemented packet filtering, router security policies, access lists, DMZ and NAT on CISCO routers/switches to maximize network usage, reliability, and availability
Implemented VPN solutions for integrating and dial-up remote access users using Cisco VPN, IPSec and MS RAS PPTP
Network Administrator 06/1999 to 12/2004 Exxon Mobil Houston, Tx
Maintained PC equipment and software, LAN, WAN, and Intel platforms
Setup and support Win 2000 active directories for the company
Build and managed Exchanged Server 5.0, 5.5 and 2000 Monitor current systems and recommend the integrity of supported
Servers Administered the day-to-day hardware problem (modems, hard drive and memory modules)
Working knowledge of tape library technologies; LTO1, LTO2, LTO3, documenting solutions
Implement and design corporate network structure utilizing Citrix Metaframe
Build and supported a broad range of operating systems (such as Windows NT, Win2000, Win2003)
Install and administrated Ghost, Backup EXE, Arcserve and Image cast
Design, implement and update automated monitoring and alerting processes to ensure
Install and support Dell Cx300, Cx500, Cx700 and IBM shark SAN
Using Backup EXE and Arcserve to restore mail account to manage network recovery, storage, inventory and distribution over LAN/WAN
Education and Training
Associated: Applied Science Information Technology 2008
Houston Community College Houston, Tx
Applied Science Information Technology
Bachelor of Science: Computer Information Technology 2019
University Of Houston Houston, Tx
Certifications
MCSE ID#1574767 (1999), CCNA ID#CSCO1024242196(1999)
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