Customer Service Sales

Puja Chandeshri

**/* ****** *****, ******** ● Indore (M.P.) ● +91-958*******

● ***********@*****.***

PROFILE

An Information Technology Graduate with a Bachelor’s in Computer Information Systems. Has experience in communications, sales, customer service.

CORE COMPETENCIES

Communication skills

Persuasiveness

Wireless networking

Creativity

Information collection and management

Organizing and planning skills

Problem-solving

Cisco routers and switches

TCP/IP protocols

Initiative

PROFESSIONAL EXPERIENCE

OYO Rooms, Indore, M.P. OCT 2016 – JAN 2017

Sales Intern

Manage customer inquiries and concerns

Drafted research report and presented findings

Maintained a customer database by keeping the lines of communication open for each customer.

Attended weekly staff meetings, taking notes and swapping ideas and suggestions with others.

MyQNo, Indore, M.P. DEC 2017 – April 2018

Business Consultant

Manage customer inquiries and concerns

Organized and analysed data

Drafted research report and presented findings

Design advertisings

Assist with special promotions

Prepare sales proposals

EDUCATIONAL INFORMATION

Bachelor’s in Information Technology, JUN 2017

Malwa Institute of Technology, Indore

Graduated with 7.69 SGPA & 5.82 CGPA

Technical Skills

Excel

MS Word

C, C++ & Basic Java

ADDITIONAL

Excellent understanding of best sales practices

Exceptional communication skills

Strong organizational and interpersonal skills

Ability to work both as a team member and team leader.

Ability to adjust to rapidly changing work environment.

DECLARATION

I hereby solemnly conclude that the information given above is true to the best of my knowledge.

Date: Signature:

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