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Customer Service Data Entry

Clementon, New Jersey, United States
June 17, 2019

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Lori Dewees

Office Specialist

DOB **/**/**

I have spent over 25 years of my career as an Office Specialist. I have extensive experience in Scheduling. Data Entry, Filing. Billing. Dispatch. Maintaining Spreadsheets. Running Reports. Front Desk Reception. Handling Calls. Accounts Payable. Accounts Receivable. Deposits. Microsoft Suite and various billing systems.

Any office duty requested ..

I am reliable, Have my own transportation. I am self motivated and take great pride in my work. I Work well individually or in a group setting. I am eager to begin immediately.

I believe I would be an excellet asset to your company. 155 Germany CT

East Berlin




Service Dispatcher

Adams Electric Cooperative

1/2016 - 2/2019

Dispatch crews during Power outages. Run the SCADA system to control devices on power lines. Assist the Engineers with weekly, monthly and annual reports. Schedule linesman service work. Meter readings. Troubleshooting. Assist in fielding member service calls. Scanning and processing Right of Ways. Maintain excel spreadsheets for engineering. Processing labels for mailers and shipments. Maintain inventory spreadsheet and equipment replenishment orders for engineering dept. Information Specialist


1/2012 - 1/2016

To assist Americans Nationwide in understanding the rules and regulations of the FCC. Assist them in finding answers, filing complaints. Finding laws that govern the FCC. Handled escalated calls for distraught individuals. Assisted in bidding rounds

WeighMaster/Accounting/Customer Service


3/2009 - 5/2012

WeighMaster for Landfill. Maintaining PennDot Certifications. Accounts Payable, Accounts Receivable. Customer Service. Dispatch . Scheduling.

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Customer Service Executive

GS Comm/Adelphia/Comcast

1995 - 2010

Customer Service, Dispatch, Tech Assistance, Scheduling, Data Entry, Accounts Payabale, Accounts Receivable, Assistant Manager, Front Desk, Escalation Desk, Payroll, Troubleshooting Education

Computer Basics


1994 - 1995

Education on basic computer programs and software


Gettysburg High School

1983 - 1986

Graduated with courses extenuating on clerical and business Awards

Excellence in Customer Service. Awarded by NCTI 2001 Excellence in Technical Support

Awarded by NCTI 2004

Employee of the Month

Awarded by Adelphia 2003, 2004


Brian Shearer. Senior Staff Engineer.

Previous coworker Adams Electric

717-968- 0170

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