Customer Service Data Entry
Resume:
Lori Dewees
Office Specialist
I have spent over 25 years of my career as an Office Specialist. I have extensive experience in Scheduling. Data Entry, Filing. Billing. Dispatch. Maintaining Spreadsheets. Running Reports. Front Desk Reception. Handling Calls. Accounts Payable. Accounts Receivable. Deposits. Microsoft Suite and various billing systems.
Any office duty requested ..
I am reliable, Have my own transportation. I am self motivated and take great pride in my work. I Work well individually or in a group setting. I am eager to begin immediately.
I believe I would be an excellet asset to your company. 155 Germany CT
East Berlin
17316
**************@*****.***
Experience
Service Dispatcher
Adams Electric Cooperative
1/2016 - 2/2019
Dispatch crews during Power outages. Run the SCADA system to control devices on power lines. Assist the Engineers with weekly, monthly and annual reports. Schedule linesman service work. Meter readings. Troubleshooting. Assist in fielding member service calls. Scanning and processing Right of Ways. Maintain excel spreadsheets for engineering. Processing labels for mailers and shipments. Maintain inventory spreadsheet and equipment replenishment orders for engineering dept. Information Specialist
FCC
1/2012 - 1/2016
To assist Americans Nationwide in understanding the rules and regulations of the FCC. Assist them in finding answers, filing complaints. Finding laws that govern the FCC. Handled escalated calls for distraught individuals. Assisted in bidding rounds
WeighMaster/Accounting/Customer Service
IESI
3/2009 - 5/2012
WeighMaster for Landfill. Maintaining PennDot Certifications. Accounts Payable, Accounts Receivable. Customer Service. Dispatch . Scheduling.
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Customer Service Executive
GS Comm/Adelphia/Comcast
1995 - 2010
Customer Service, Dispatch, Tech Assistance, Scheduling, Data Entry, Accounts Payabale, Accounts Receivable, Assistant Manager, Front Desk, Escalation Desk, Payroll, Troubleshooting Education
Computer Basics
HACC
1994 - 1995
Education on basic computer programs and software
Graduate
Gettysburg High School
1983 - 1986
Graduated with courses extenuating on clerical and business Awards
Excellence in Customer Service. Awarded by NCTI 2001 Excellence in Technical Support
Awarded by NCTI 2004
Employee of the Month
Awarded by Adelphia 2003, 2004
REFERENCE
Brian Shearer. Senior Staff Engineer.
Previous coworker Adams Electric
717-968- 0170
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