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Customer Service Office

Location:
Malvern, PA
Posted:
June 17, 2019

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Resume:

MICHAEL PIETROWSKI *******@*******.***

* ******* ****** ***** ** 19087 215-***-****

EDUCATION: Point Park University, Pittsburgh, PA

Bachelor of Arts, Global Cultural Studies, May 2013 Concentration in Psychology, Screenwriting, Political Science Oxford Seminars at Carnegie Mellon University, Pittsburgh, PA ESL (English as a Second Language) Teaching Certificate, January 2015 SUMMARY OF QUALIFICATIONS

• Proficient knowledge of Microsoft tools and Office programs: Excel, PowerPoint, Word, Outlook

• Extensive knowledge of Web software tool and Scholar databases: WordPress, Google Scholar, WorldCat

• Highly skilled at telephone communication and customer service

• Exemplary written communication skills

RELEVANT SKILLS

• Strong investigative, research, and editing skills

• Able to prioritize, lead, synthesize data and draw conclusions

• Excel under pressure and high work volume; self-starter; quick study

• Excellent verbal and interpersonal skills; well-organized, highly adaptable, resourceful EXPERIENCE

Jacob Anderson, Pittsburgh, PA

Freelance Researcher August 2013 – August 2017

• Researched and analyzed a variety of subject matters extensively

• Pored over and synthesized data to draw conclusions for assigned topics

• Wrote comprehensive reports on the professional and organizational strengths and weaknesses of Individual Activists as well as Human Rights and Environmental Non-Governmental Organizations (NGOs)

• Worked under and fully met tight deadlines independently Villanova University, Philadelphia, PA

Cinematic Resource Intern April 2009 – August 2009

• Edited a significant number of Villanova sports team films

• Provided administrative assistance to university Professors

• Set up meetings for film professors with Hollywood agents, took messages

• Cold called potential funding sources for independent projects Local General Contractors, Philadelphia, PA

Independent Contractor Apprentice Summer 2005 – 2009

• Rehabbed and repaired private residences

• Learned various phases of construction including demolition, drywall, paint, and spackle St. Joseph’s University, Philadelphia, PA

Apprentice Locksmith May 2008 – August 2008

• Learned basic locksmith skills to do precision work

• Worked with a large team on campus to provide services to the academia AWARDS AND ACHIEVEMENTS

• Short Film Showcase Winner, 2010

-Wrote original screenplay that was made into a short film

• Member of Young Playwrights Association 2009-2011

-Studied under esteemed playwright, Ed Shockley

-Received letters of commendation for several original one-act plays



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