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Manager Product

Location:
Toronto, ON, Canada
Posted:
June 16, 2019

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Resume:

AKSHAT JAIN

MBA – Schulich School of Business ac9mi9@r.postjobfree.com +1-416-***-****

4+ years of experience in the field of Business Analysis and Software Development; Empathetic, Persistent and Data-Driven individual with Agile Experience; Problem solver with arms of technology, brains of business and heart of hospitality. HIGHLIGHTS:

• Currently working as Business Analyst at Techblocks, Toronto

• Worked in both successful start-ups (Treebo.com) and corporate (Aricent Technologies)

• Brain Station Product Management Certification 2019.

• Google Analytics Certification

• Awarded the ‘Best Performer for the Month’ and ‘SNAP Best Team Award’ for delivering the major software deliverables and taking initiative in collaborating with different teams for timely delivery.

• 1st paper advertisement of startup – Treebo.com in collaboration with Yatra.com

• Certified Software Developer – PRISM – Aricent Technologies WORK EXPERIENCE:

TechBlocks, Business Analyst Toronto, Canada

TechBlocks is a software development firm, with a key focus on digital transformation for the enterprise Mar ’19 – May ‘19 Brief Profile – One of the automobile client wanted to digitize the internal employee programs for cars. The project involved understanding the processes in place ( As Is ) and designing a digital system ( To Be ) to digitize the whole process through agile product development.

Job responsibilities -

• Identify the business requirements from stakeholders using different requirement elicitation techniques.

• Deliver BA documentation - Business requirement documents, Stakeholder documentation, Process flow diagrams, Use Case Diagrams, Field mapping documents, user stories and acceptance criteria (Jira and Confluence), data dictionary

• Development of wireframes (Invision) in collaboration with user experience designers.

• Grooming sessions with developers and testers.

• Daily standups to solve any ongoing issues.

• Product walkthrough and presentations with different stakeholders. Treebo.com, Account Manager (Business Analysis – Tech and Strategy) Bangalore, India Treebo is India’s branded budget hotels with its presence in 75+ cities and more than 400 hotels. Aug ’15 – Jan ‘17 Brief Profile –

In the high growth phase, Treebo required individuals to quickly partner and onboard hotels. This required creation of a strong agile team who dealt with online travel partners achieving maximum digital presence of partnered hotels. I was accountable for tech enhancements required by the sales team and all travel partners Job responsibilities –

• Gathered requirements from sales team and online travel partners and lead the conversation between IT team and business for quick product enhancements. Responsible for signoff both at the time of creation of product backlog and product delivery.

• Product Manager for the product ‘Meeting Room Simulator’ in Hackathon.

• Analyzed the algorithm of different travel partners and write the rule book for maximum visibility on every platform.

• Analyzed tourism patterns, hotel occupancy, hotel location for next target hotels.

• Advised on best price of hotels based on analysis of hotel occupancy, seasonality, booking patterns, best travel partner. Use of tableau

• Managed partner onboarding and deboarding - Improved partner Onboarding and Deboarding timeline to 4 days from 7 days in collaboration with city team, hotel partner and online travel partners.

• Created a Sales dashboard in Excel-VBA for quick decision making on sales promos and offerings.

• Handled accounts – Yatra.com, Agoda.com, Airbnb, Expedia.com Nearbuy.com with focus on best customer experience. TossNPlay.com, Product Manager Delhi, India

TossNPlay was a B2B ecommerce platform aimed to solve the problem of fake sports retail goods in India. Aug ‘14 – Jun ‘15 Brief Profile –

Identify the challenges faced by the consumers, create user personas and come up with a technical solution to solve the problems. Connect with vendors to identify their challenges, identify the best practices of competition and product features in similar products and incorporate the findings in software development lifecycle. Job responsibilities –

• Open ended and closed interviews with customers to understand the real problems.

• Created requirement backlog of short-term and long-term product roadmap and

• In the first phase, collaborated with a 3rd party software vendor for quick delivery of requirements.

• In the second phase, collaborated with developers and testers for delivery of product requirements by incorporating the learnings from phase 1. Steered the product, as per strategy, from inventory (phase 1) to marketplace (phase 2).

• Identified risk associated with non-deployment of product in specific timelines.

• Studied competition in collaboration with vendors to identify detailed tech requirements.

• Collaborated with them to launch the marketplace in 6 months and launch the product by creating social media campaigns. Aricent Technologies, Software Developer Gurugram, India Aricent is a global design and engineering company innovating for customers in the digital era Oct ’12 – Aug ’14

• Coded important software enhancements required by Tellabs (telecom solutions provider). Saved costs in new hardware.

• Collaborated with Planning and QA Testing Team to design test suites for different layer-2 protocols and led a team of 2 to run test suites.

• Best Project Award for ‘Online Code Compiler’ product during the Aricent training program EDUCATION

MBA – General Management - Schulich School of Business, York University, Toronto (December 2018) B.E. Information Technology - PICT, University of Pune, India (July 2012) SOFT SKILLS

• Impactful leadership and interpersonal skills • Cross-Functional Communication & Stakeholder management

• Effective written and verbal communication skills

• Persistent Individual with a “can do“attitude

• Team Player

• Strong analytical skills and attention to detail

• Quick learner

• Flexible and adaptable as per requirements

EXTRACURRICULAR:

• Volunteer and Founding Member – Wishes Group – delivering smiles to less fortunate in the locality.

• Volunteer – Eye Check Campaign organized by Fluor Corporation and Mahaveer Foundation.



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