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Customer Service Sales

Location:
Tallahassee, FL
Salary:
$47,000
Posted:
June 18, 2019

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Resume:

CRISTIAN RIVERA

**** ******** **., *******, ***** 77098

- EDUCATION -

FLORIDA STATE UNIVERSITY

Bachelor of Science in International Affairs Tallahassee, FL

Graduated May 5th, 201*-****-****

Awards/Honors:

Dean’s Lists Summer 2016,

Summer 2017

TALLAHASSEE COMMUNITY COLLEGE

Tallahassee, FL

Associates Degree in International Affairs 2015-2016

- EMPLOYMENT HIGHLIGHTS –

2019 - TRAVEL CONSULTANT

VacationsToGo.com

* Assist new and returning clients with managing detailed itineraries for travel

* Comply with company, government, and industry guidelines when handling insurance claims and legal contracts

* Staying up to date with current international governmental regulations and events to ensure safe and enjoyable travel

* Maintain close contact with clients, providers, and my superiors to ensure all industry standards are met in terms of processing payments and providing exemplary customer service through the booking process with meticulous detail

* Providing leadership to fellow travel agents by establishing sales goals in a competitive yet companionable atmosphere

2018- PRICING/SALES INTERN

2018 CaroTrans International Logistics

* Provide timely and accurate rate quotes as they are requested by clients to ship cargo and around the globe

* Exemplify excellent written and verbal communication skills while maintaining quality customer relations

*Learned the supply chain process from the ground up and showed initiative to exceed my employer’s expectations

* Assisting the sales team by providing detailed reports of the status of sales quotas being met quarterly

*Maintain clear communication with clients, overseas agents, and my superiors to ensure all customer’s needs are met with professionalism and efficiency

2018- LEGISLATIVE INTERN Tallahassee, FL

2018 Florida Coalition for Children (FCC)

* Draft campaign initiatives geared towards the betterment of child services in the state of Florida

* Upholding the Florida Coalition for Children’s promise to initiate a positive change in the welfare community

* Analyze legislative bills voted into law that provide improvements to child services currently in place

* Review the FCC’s appropriation model and draft reports on campaigns that will require additional funding

* Meet with my superiors and State Representatives weekly to discuss current issues underprivileged children face

and ways the state can improve the lives there of children and families in underdeveloped neighborhoods in the state

2017- LEASING AGENT/ MARKETING SPECIALIST Tallahassee, FL

2018 ONYX Apartment Complex

* Comprehensively analyzed legal documents and pertinent paper work for corporate files

* Use the knowledge of the industry and marketing strategies of previous employers to aid in reaching sales quotas

* Enter data into the company’s database regarding payments, lease agreements, and the status of securing business

* Provide excellent customer service by getting to know the tenants through community events and projects

* Overseeing the leasing process on a case-by-case basis, following up with prospective residents, and abiding

by company guidelines to ensure the leasing process runs smoothly from start to finish

CRISTIAN RIVERA

1902 Colquitt St., Houston, Texas 77098

Phone: 850-***-**** Email: ac9m4c@r.postjobfree.com

I am a self-motivated, amiable individual seeking employment opportunities to advance my expertise in the fields of International Relations, International Logistics, Sales, and Purchasing. Although my academic career focused primarily on International Affairs and Global Politics, previous work experiences have enabled me to develop keen interpersonal skills, which have enabled me to establish long lasting business relations and provide exceptional service to clients and customers while performing daily tasks at the highest level of efficiency. I am proficient in Microsoft Office, Word, PowerPoint and Excel, and have experience paying close attention to details while fulfilling my daily tasks, keeping a positive persona while assisting clients and co-workers, working independently on time sensitive assignments, and prioritizing the tasks at hand to ensure deadlines are met with speed and proficiency. I am bilingual (English and Spanish), well-travelled, adjust quickly when placed in high intensity situations, and keep an open minded, coachable approach when presented with a new learning opportunity. If needed, I am prepared to provide letters of recommendation from my current, as well as previous employers to vouch for my good character and vigorous work ethic. I am intrinsically motivated, highly driven, and look forward to making a significant contribution to the workplace if offered an employment opportunity. Thank you for your consideration.



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