Resume

Sign in

Customer Office

Location:
Chennai, Tamil Nadu, India
Posted:
June 18, 2019

Contact this candidate

Resume:

BASKAR .G

E-mail: ac9m2y@r.postjobfree.com Mobile: +91-995*******

CAREER SUMMARY

A competent professional with 2+ years of professional experience in the information technology. Sound knowledge in process analysis, support and quality review of claims processing.

Good exposure in handling the customer support and adhere with service level agreement with lesser turnaround time.

PROFESSIONAL OBJECTIVE

A responsible and challenging position that will allow me to explore my abilities, skills and sense of dedication towards my duties with a sole aim of seeing the progress of the organization

Key areas of strength include systematic and enhancing thinking, problem-solving Capability and ability to learn new technologies quickly and to easily adapt to new environments.

SPECIFIC STRENGTH AND ACHIEVEMENTS

Received an appreciation customer for process excellence

Good communication and interpersonal skills

Good knowledge of Sales force tool, Reporting and analyzing. Expert in all Microsoft office tools- MS Excel, MS Word.

ACEDAMIC DETAILS

Qualification

Board/University

Institution

Aggregate BCA

Madras University

Guru Nanak College – June’2016

63%

12th

State Board

Jai Gopal Garodia National Higher School – May’2013

73%

10th

State Board

Jai Gopal Garodia National Higher School – May’2011

76%

EMPLOYMENT SCAN

Accenture (Jul’2016 -till date) as Transaction process associate

Responsibilities:

Handling the claim process for customer

Extending L1 support to customer and adhere service level agreements

Data extraction from RUMBA application

Working with process claims with other tool like Salesforce, WEBCCI and QRS to extract the data based on given PSS

Handling customer call on demand

TECHNICAL SUMMARY

Package : MS-Office 2010, Tally ( ERP-9)

Languages : HTML5, CSS3, Java Script, angular 6 and react JS

Operating System : Windows 7, Windows 8 & windows 10

PERSONAL INFORMATION

Father Name

: Gurumoorthy.S

Sex

: Male

Date Of Birth

: 27 Jan 1996

Nationality

: Indian

Mobile

: +91-995*******

Address

: Donata Kelda plot no:119,door no:F1 1st floor, Manikandan Nagar Extn, Metro Star City, Kundrathur,Chennai-600069

DECLARATION

I hereby declare that the information furnished above is true to the best of my knowledge.

Date:

Place: Baskar.G



Contact this candidate