KARTHICK KRISHNAN.G
Email I’d: *****************@*****.***
No. 1, Jaibeam Nager 2
nd
St,
Sembium, Perambur,
Chennai -600011.
Phone No: 860-***-****
CAREER OBJECTIVE
To continuously enhance my knowledge, skills and experience by getting involved in challenging work environment and utilize them for personal and organization growth to the best of my ability.
EDUCATIONAL QUALIFICATIONS
• SSLC from Balajee Vidhyashram Matriculation School with 84% (2013)
• HSC from D.R.B.C.C.C Higher Secondary School with 75% (2015)
• BCA from D.R.B.C.C.C Hindu College affiliated to Madras University with 74%
(2018)
• Pursuing MBA in Madras University.
STRENGTH
• Time Management.
• Smart Working.
• Ability to deal with people diplomatically.
• Multi-Talented.
EVENTS & CO- CURRICULAR ACTIVITIES
• Certificate of Merit and 1
st
place in the Web Design Event at Nazareth College of Arts
& Science in the year 2017.
• Certificate of Merit and 2
nd
place in the Web Design Event at Madha College of Arts
& Science in the year 2017.
WORK EXPERIENCE
COMPANY: Sutherland Global Services, Perungalathur Process: Amazon.com (E-mail).
Department: Retail Consultant.
Tenure: September 2018 – March 2019
RESPONSIBILITIES
• Handle customer inquiries, complaints, billing questions and payment extension/service requests.
• Repair trust, locate resources for problem resolution and design best-option solutions.
• Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions.
• An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.
• Resolved an average of 350 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy and volume). PERSONAL INFORMATION
Father's Name : GOPI KRISHNAN. K
D.O.B / AGE : 01.01.1998 / 21
Gender : Male
Marital Status : Single
Language Know : Tamil, English (Read / Write / Speak) Nationality : Indian
Religion : Hindu
DECLARATION
I hereby declare that the details given above are true to the best of my knowledge and belief. Date: Signature
Place: Chennai (KARTHICK KRISHNAN G)