**, ******** **** ****, *** Dum Nager Bazar
Aligning my strength with the organizational vision to achieve my objective and
where my knowledge and experience would be visualized
Honesty and integrity
Acclaris Business Solutions PVT LTD Mar 2005 May
(Willis Towerwatson Company)
Designation Client Support Specialist with the role of a Subject Matter Expert/Mentor in
the latest profile.
Research and Analysis of customer queries through emails and other integrated
Client coordinationhandled various USclients, few of the notables are: Bank Of
America, AT&T, IBM, General Motors.
Supervising team members
Training new incumbents
Reporting and Documentation
Processing of different health care(FSA/HSA) and tuition related accounts
Achieved the Award of Excellence for the year 2010 and 2014 for leadership and
achieving the self and team target pertaining to the client.
Attended various employee development corporate programs
Latest CTC5.2 lacs, Net Take home 40,000 p.m.
PKM Computech July 2004 Feb 2005
Computer operator involving data conversion (pdf to .doc)
Year Examination Passed Board/University Percentage Of Marks
2001 B.Sc. General Kolkata University 50%
1998 Higher Secondary W.B.C.H.S.E 51%
1996 I.C.S.E Delhi 81%
Completed Diploma in Software Technology from CMC, LTD(20012004).
Overview of programming languages and Database management
Operating System Handled Windows XP
Ms office and internet
Reason for Resignation:
Self and family health issues leading to few unavoidable circumstances.
Date of Birth 18th May 1979
Marital status Divorced
Fathers Name Late Mr. Sanat Kumar Mukherjee
Linguistic Proficiency English, Hindi, Bengali