Customer Service Sales Representative
Resume:
MARIA LOURDES A. LAPIG
** – Zone Bldg.*, *** Sahat Al Kamal St., Al Gharafah, Doha Qatar
********@*****.***
Desire Positions Sales Clerk, Sales Associate, Sales Representative, Quality Controller
Objective Seeking position as Store Clerk / Quality Controller or any which will require me to use my extensive skills and capabilities in retail, in product and a customer service arena.
Skill Highlights
Knowledge of Products and Services
Communication and Customer Service Skills
Time Management
Work Under Pressure
Hard working and Strong Work Ethics
Money-Handling Skills
Personal and Mastery Skills
Analytical and Critical Problem-Solving
Ability to speak Arabic and English
Experiences
SALES ASSOCIATE May 04, 2009 – Present
AL SANYOURA SWEETS
Al Markhiya, Doha Qatar
Greeted Customers and maintained awareness regarding products
Assisted customers in the selection of sweets
Maintain the quality and the packaging of the sweets
Ensures stocks level on the store were maintained at all times
Answered phone calls in a friendly and polite manner
Operated the cash register
Performed store cleaning task
Handling customer services and other issues in the absence of the store in-charge
Communicated efficiently with store administrators and fellow workers
QUALITY CONTROLLER 1996 – 2003
QC STYROPOR PACKAGING
Guyong Sta.Maria, Bulacan Philippines
Maintained product control, packaging, pricing, signage and coding on the sales floor
Ensures product availability
Prepared for and participated in counting store physical record
Monitor operations to ensure that they meet production standards
Recommends adjustments to the assembly or production process
Inspected, test or measure materials or products being produced
Accepted or rejected finished product
Removed all products and materials that fail meet specifications
Reported inspection and test data
Proven record of communicating information to customers in professional manner
Education
BACHELOR OF SCIENCE IN PHARMACY (Undergraduate)
Our Lady of Fatima University, YR 1998
Valenzuela City, Philippines
Tertiary
PULONG BUHANGIN HIGH SCHOOL
Sta. Maria, Bulacan Philippines, YR 1993
Secondary
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