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QA

Location:
Philippines
Posted:
June 14, 2019

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Resume:

CURRICULUM VITAE

KEN VU

CONTACT INFORMATION

Candidate Information

Full name

KEN VU

Experience

* *****

Birthday

December 8th 1988

Degree

Bachelor

Gender

Male

Foreign language

English

Marital status

Married

Contact Information

Address

Antel Spa hotel, Makati Avenue, Makati City, Philippines

Country

Vietnam

Mobile

+63-917-***-****

Email

ac9l4w@r.postjobfree.com

EDUCATION LEVEL

Graduation year

06/2011

Hanoi University - Hanoi, Vietnam

University

Major subject: English (specialized in translation and interpreting training)

WORKING EXPERIENCE

8/2015 -Present

Aquoz solutions Inc. – Makati City

Position: QA Assistant Team Leader

-Manage QA team that includes Trainers and Testers to assure all work well with SOP and their task.

-Main task is a tester to test all products, systems and every received request. Test from A – Z and make sure be good on production. Assign testing to staff.

-Check and deliver all the information to QA team trainers, CS, VIP, TSM and Marketing team.

-Assist HOD to do some projects such as new websites or other assignment.

-Prepare and process all promotions that from Providers to make it smooth.

-Answer other departments if any queries.

-Coordinate closely with developers, marketing and operation teams (CS &VIP).

9/2013 – 7 /2015

Aquoz solutions Inc. – Makati City

Position: Senior Vietnamese Customer Representative

-Support Vietnam Customer with all inquiries.

-Support CS team with cases and provide information

-Review CS’s chat to improve them better

-Monitor live chat

05/2012 – 08/2013

Truc Nhan Company Limited – Hanoi City

Position: Assistant Director

-Assist the Director to control and manage the office.

-Manage documents and files

-Manage company's human resources

-Supervise staff's working and make salary table

-Other duties

10/2011 – 03/2012

Smart English Centre – Hanoi City

Position: Marketing staff and website Admin

-Making plan and propose programs to market the centre to those who are concerning or looking for a prestige place to learn English. Managing its website www.smartenglish.edu.vn, posting news, information and doing some photoshop tasks.

5 June 2010 -29 June 2010

Freelance – Hanoi City

Position: Freelancer

-Support Research Group of American Students to research puppetry art in Hai Phong.

-Translate and Interpret for researchers to the residents.

SKILLS

Independent studying and researching skills - Good

-Collected information from many sources: library, research books and internet to enrich my knowledge.

-Well reading comprehension of English documents.

English – Good

-Good in listening, speaking, reading and writing skills.

Communication and presentation skills - Good

-Join Action Club with the role of Game controller and Marketing member.

Team work, leading skills - Good

-Lead the role as a team leader at work camp “Studying Vietnamese Culture through Handicraft Village.”

-Supervise and manage the staff at Truc Nhan Company limited and QA team at Aquoz Solutions Inc.

-Work as a volunteer at Asian Indoor Games III and International Association of Democratic Lawyers XVII

Computer - Good

-Good at Windows, Word, Excel, Power Point, Multimedia software and others.

-Excellent at searching tools, mailing appliances and others.

REFERENCES

Kyle Phuthat

QA Thai Trainer Leaders – Aquoz Solutions

Phone: 0995.658.0296

Relationship: Teamate



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