Pharmacy Technician Office Assistant

GRACE DONKOR

**** *** ****** ****** (***) -***-**07)

Dumfries, VA. 22026 ****************@*****.***

PROFILE

Energetic, success-driven pharmacy professional with hands-on experience in prescription preparation, stock ordering and maintenance of IV room as per UCP 979 guidelines. Friendly individual with can-do attitude and highly effective customer service style that promotes recurring business. Particularly effective in prepackaging of bulk medications and utilizing unit dose system. Thrive on new challenges through passion and commitment. Both Certified National and State Licensed Pharmacy Technician.

CORE COMPETENCIES

oPrescription Handling

oCustomer Service

oDispensing Medicine

oCash Cart Restocking

oIV Admixture

oOrdering Supplies

oInventory Management

oClerical Work

oPackaging/labeling

oChemotherapy Preparations

oData Entry

oPayment Processing

COMPUTER SKILLS

MS Office suite, Power Point, Visio, SharePoint, excel, access, Windows,

PHARMACY SKILLS

Demonstrated ability to compound and dispense medications and pharmaceutical supplies

In-depth knowledge of reading prescriptions accurately

Hands-on experience in dealing efficiently with customers, complaints and queries

Comprehensive understanding of chemicals used in different concoctions and their adverse effects

Experienced in the practical application of assisting pharmacists with clerical jobs including managing cash flow, stocking shelves and flow of supplies.

PROFESSIONAL CERTIFICATION AND AFFILLIATION

National Board of Pharmacy Technicians (PTCB)

Registered with the Virginia State Board of Pharmacy

EDUCATION

High School Diploma in Business

City Business College, Accra, Ghana 06/2000- 04/2003

RELEVANT EXPERIENCE

Pharmacy Technician

Spectrum health resources 08/2017 - Present

oReview all prescription both controlled and non controlled for pharmacy dispensing via DOD formulary.

oDetermine prescription type, strength, dosage and quantity to be dispensed in accordance with pharmacy standard operating procedures.

oEnter prescription into outpatient computer system, reviewing patient profile for allergies, drug/drug or drug/food interactions and duplicate orders.

oPrepare intravenous solutions, standard IV medications and chemotherapy solutions to be administered to inpatient.

Pharmacy Technician

Walgreens pharmacy VA 02/2013 - 08/2017

oServes customers at the pharmacy counter.

oEngage in customer care responsibilities such as greeting customers, answering questions, obtaining information on new prescriptions, and maintaining customer confidentiality.

oPerforms cash register operations, such as handling cash, processing payments, providing change, issuing receipts, and bagging items.

oPerforms operational duties which includes retrieving, counting, and measuring drugs, filing pharmacy prescriptions, and maintaining inventory levels.

oEngages in administrative responsibilities that includes completing paperwork, pricing drug orders, and maintaining daily and weekly reports

Office Assistant

Dr. Durrell DDS, VA 05/2012 - 06/2013

oAnswered phones and transferred to the appropriate staff member

oTook and distributed accurate messages whiles greeting clients and directed them to the correct staff member

oCoordinated messenger and courier service receive, sort and distribute incoming mail

oMonitored incoming emails and answered or forwarded as required prepared outgoing mail for distribution

oFaxed, scanned and copied documents and maintained office filing and storage systems

oUpdated and maintained databases such as mailing lists, contact lists and client information

oCoordinated and organized appointments and meetings whiles monitoring and maintaining office supplies

oEnsure office equipment is properly maintained and serviced

oKept office area clean and tidy

Pharmacy Assistant/Technician.

Ridge Hospital, Accra, Ghana. 12/2008 – 02/2012

oPreparation of medications for patients

oReceived and verified prescriptions

oPriced and filled prescriptions

oObtained pharmacist’s approval concerning the completing of patient paperwork related to the filling of prescription

oStocked and priced of medications in inventory

oEnsured the availability of drugs by delivering them to patients or facilities

oMaintained pharmacy’s (and its patients’ employees’) safety by adhering to infection-control procedures, policies and regulations

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