Sales Executive Customer Service
Resume:
Experience
Edward W.
Cropper
Artful sales executive with 25 years of top level production and extraordinary relationship building skills. Exceptional strategic alliance management. Offering world-class customer service coupled with development of professional, motivated team members. Skills
B2B Business Strategies
Team Building
Communication
Contract Negotiations
Conflict Resolution
Market Research & Analysis
Relationship Building
Leadership
Sales Closing Ratio
Contact Information
Address
Phone
406 Parkwynne Road,
Lancaster, PA 17601
*********@*****.***
Owner/Sales Executive
Provided comprehensive sales proposals for ancillary medical solutions to medical doctors, surgeons and pain centers. Partnered with Gen-Tox Medical, NexMed Solutions, Patient Centered Medical Services, and Script
Relief. Offering cutting edge technology for point of service control with devices for Autonomic Neuropathy, Sterilization, Blood Analyzers, portable ECG, X-Ray/Radiography, Vascular Disease and Mental Health Screening. Provided labs for Allergy, toxicology, Cardio/Onco screening, and
Onychomycosis. Provided compound pharmacy outlet for non-opiod pain management and point of care dispensing. EPEX Medical
Lancaster, PA
November-2016
Currently
Business Consultant
Assisted new brokerage business owner start from scratch a new retail P & C operation. Set up best practices. Hired, trained and motivated licensed team members.
Underwriting
Specialists, Inc.
Blue Bell, PA
November-2015
December-2016
Owner/Edward W. Cropper State Farm
Insurance
Owned, operated, managed and produced as an independent insurance agent a multi-line insurance, financial service and banking agency. Hired, trained and motivated a highly effective team of licensed professionals providing world- class customer service. Started from scratch and developed a 3000 household book of business. Top 5 agent for property & casualty products, health and long term care and commercial sales.
State Farm Insurance
East Petersburg, PA
July-1996
October-2015
Claim Specialist
Began as a subrogation claim representative preparing files for arbitration. Quickly moved up the chain of command into property damage and bodily injury claim handling with
$100,000 authority to settle. Moved to drive-in center State Farm Insurance
Concordville, PA
June-1991
June-1996
Education
management at multiple locations and the National
Catastrophe team. Participated as the group activities association representative, Toastmasters, ATOP and Training for Trainers. Handled all these duties for the last 24 months while also training for a career in agency. B.S. Business Mangement
Senior Class President - gave commencement address. President - Marketing Society
Senior Vice President - Society for the Advancement of Management.
Philadelphia University
Philadelphia, PA
1990
The American College Associate in Claims
Malvern, PA
1994
Certificate - Leading and Sustaining a Service
Culture
Walt Disney Institute
Baltimore, MD
2009
NAPSRx Certificate - Pharmaceuticals
Lancaster, PA
2017
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