Personal Assistant Customer Service
Resume:
CYNTHIA CHUKWUFUMNAYA AZUKA
** ***** **, *****, ***** State
E-mail: **************@*****.***
Phone: 070********, 081********
PERSONAL DATA:
DATE OF BIRTH: 10th December, 1992
SEX: Female MARITAL STATUS: Married STATE OF ORIGIN: Delta State
L.G.A: Aniocha North
NATIONALITY: Nigerian
OBJECTIVES: To contribute the best of my effort, skill set and experience towards achieving the Organization’s vision and goals.
To continually develop myself and my organization by seeking and acquiring more knowledge and experience on the job.
To solve problems in a creative and effective manner in a challenging position.
EDUCATIONAL QUALIFICATION:
National Youth Service Corps 2015 – 2016
Diploma in Computer Studies (VOISIP Technology) 2016
University of Uyo, Akwa-Ibom State
B.A Philosophy 2010 - 2015
Cornerstone International Secondary School
West African School Certificate 2006 – 2010
Cornerstone International Primary School
First School Leaving Certificate 1999 – 2004
WORK EXPERIENCE
TILDACY’S VENTURES
No. 2 Industry Road, Port Harcourt Rivers State
Personal Assistant 2013 - 2015
RESPONSIBILITIES
Time and daily management, scheduling of meetings.
Devising and maintaining office systems.
Screening phone calls, inquires and requests, and handling them when appropriate
Meeting and greeting visitors at all levels of seniority
Organizing and maintaining diaries and making appointments.
Dealing with incoming email on behalf of the manager.
Carrying out background research and presenting findings.
TILDACY VENTURES
Operations officer 2016-2018
RESPONSIBILITIES
Carrying out specific market research
Provide products or services information to assist customers in making good
decisions on what to buy
Procurement of project machinery and materials
Recruitment and employment of staff
Organizing and implementing projects and events
Sourcing of clients and digital marketing
ACCOMPLISHMENTS
Increase 55% customer base by providing training to new customer service representatives
Organized service workflow to meet the influx of customers, thereby streamlining workflow issues.
Over 10 contracts in less than two weeks
Effectively managed and responded to over 100 calls for information in one day, without much complaints from callers
ABOUT ME: A resourceful individual with an unsearchable intelligent quotient. One who will contribute immeasurably well to the growth of herself and the society at large through a well proven record multiple business ventures.
PERSONAL PROFILE
Computer proficiency (word, excel, powerpoint etc)
Excellent oral and written communication skill
Listening and explaining skills
Integrity and good interpersonal skills.
Ability to listen to and assist in solving people’s problems.
Mental and physical fitness.
Experienced at driving - 3 years
HOBBIES
Outdoor adventures, reading and event planning
REFEREES:
Mrs. Matilda Azuka Tildacy’s Ventures Rivers State
Mr. Alimantaziba Adire
Dominion City
Rivers State
Contact this candidate