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Personal Assistant Customer Service

Location:
Suleja, Niger State, Nigeria
Posted:
June 11, 2019

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Resume:

CYNTHIA CHUKWUFUMNAYA AZUKA

** ***** **, *****, ***** State

E-mail: ac9kxv@r.postjobfree.com

Phone: 070********, 081********

PERSONAL DATA:

DATE OF BIRTH: 10th December, 1992

SEX: Female MARITAL STATUS: Married STATE OF ORIGIN: Delta State

L.G.A: Aniocha North

NATIONALITY: Nigerian

OBJECTIVES: To contribute the best of my effort, skill set and experience towards achieving the Organization’s vision and goals.

To continually develop myself and my organization by seeking and acquiring more knowledge and experience on the job.

To solve problems in a creative and effective manner in a challenging position.

EDUCATIONAL QUALIFICATION:

National Youth Service Corps 2015 – 2016

Diploma in Computer Studies (VOISIP Technology) 2016

University of Uyo, Akwa-Ibom State

B.A Philosophy 2010 - 2015

Cornerstone International Secondary School

West African School Certificate 2006 – 2010

Cornerstone International Primary School

First School Leaving Certificate 1999 – 2004

WORK EXPERIENCE

TILDACY’S VENTURES

No. 2 Industry Road, Port Harcourt Rivers State

Personal Assistant 2013 - 2015

RESPONSIBILITIES

Time and daily management, scheduling of meetings.

Devising and maintaining office systems.

Screening phone calls, inquires and requests, and handling them when appropriate

Meeting and greeting visitors at all levels of seniority

Organizing and maintaining diaries and making appointments.

Dealing with incoming email on behalf of the manager.

Carrying out background research and presenting findings.

TILDACY VENTURES

Operations officer 2016-2018

RESPONSIBILITIES

Carrying out specific market research

Provide products or services information to assist customers in making good

decisions on what to buy

Procurement of project machinery and materials

Recruitment and employment of staff

Organizing and implementing projects and events

Sourcing of clients and digital marketing

ACCOMPLISHMENTS

Increase 55% customer base by providing training to new customer service representatives

Organized service workflow to meet the influx of customers, thereby streamlining workflow issues.

Over 10 contracts in less than two weeks

Effectively managed and responded to over 100 calls for information in one day, without much complaints from callers

ABOUT ME: A resourceful individual with an unsearchable intelligent quotient. One who will contribute immeasurably well to the growth of herself and the society at large through a well proven record multiple business ventures.

PERSONAL PROFILE

Computer proficiency (word, excel, powerpoint etc)

Excellent oral and written communication skill

Listening and explaining skills

Integrity and good interpersonal skills.

Ability to listen to and assist in solving people’s problems.

Mental and physical fitness.

Experienced at driving - 3 years

HOBBIES

Outdoor adventures, reading and event planning

REFEREES:

Mrs. Matilda Azuka Tildacy’s Ventures Rivers State

080********

Mr. Alimantaziba Adire

Dominion City

Rivers State

070********



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