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Customer Service Sales

Location:
Tucson, AZ, 85719
Salary:
15
Posted:
June 11, 2019

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Resume:

www.linkedin.com/in/eddespinoza

Eduardo Espinoza

**** * *** **

Tucson,AZ 85719

520-***-****

*********@*****.***

Dear Mr/Mrs;

After exploring my options and gaining experience within the Restaurant, Hospitality, and Sales industries. I am looking to further my knowledge and experience to help me build the necessary skills to work within a close knit group of people. Upon their main interested focusing around stronger sales, management and the growth of their entire team.

I have an extended amount of training in organization skills, management, customer service, sales and training. During my time in Arizona, I have worked closely with business owners and have managed three different establishments. While being recruited to help open one of the newer structures in the Downtown area, the AC Hotel by Marriott Tucson Downtown. Doing so, I have been able to further my knowledge within the hospitality industry.

I have also worked closely with the DUSK Music Festival, established in November 2016. My main focus is managing field operations throughout the event and overseeing Liquor Sales and inventory. I am highly interested in working with exciting and complicated assignments as I work well under pressure. I have excelled organizational skills and am very quickly at adapting and learning new systems. I am actively looking for a position within an institution that puts their focus on helping others, while allowing their current employees to grow within their business. This would allow me to focus back on my education and finish my educational career. I have attached my resume for your review. Thank you for your time and consideration and hope to hear from you soon. Sincerely yours,

Eduardo Espinoza

www.linkedin.com/in/eddespinoza

EDUARDO D ESPINOZA POLANCO

Cell: 520-***-**** — *********@*****.***- Tucson, AZ PROFESSIONAL SUMMARY

Current student at the University of Arizona majoring in Business Administration minoring in Law and Spanish. Enjoys collaborating with others and working on analytical projects. WORK EXPERIENCE

Manager, Americano Mexicano February 2019 - May 2019

• Manage the FOH/BOH Staff including scheduling, training and general supervising

• Analyze current inventory, place orders accordingly with liquor and food providers

• Coach incoming hires on polices, health, safety and sanitation standards

• Provide excellent customer service to guest and excellent leadership Supervisor,Bartender AC Hotel Marriott Tucson Downtown August 2017 - Current

• Provide consistent service with AC Brand and CIMA Enterprise service standard

• Analyze current stock, sales and reports to maximize efficiency and work flow

• Coach incoming hires on polices, recipes and B&F procedures Bartender Illegal Pete’s July 2017 – September 2018

• Coach incoming hires on proper business policy and procedures

• Balance the register in compliance to cash-management policy and controls

• Provide that beverage quality is at its highest level by knowing all preparation standards for drinks

• Verify customer's age with acceptable ID if the customer appears to be under the age of 40 Manager Greek Eatz December 2016 – December 2017

• Direct the flow of guests to proper areas and sections to maintain efficient flow of work

• Coach incoming hires on proper business policy and procedures

• Manage the hours and scheduling of staff on-hand

• Balance the register in compliance to cash-management policy and controls Supervisor, Brand Rep Abercrombie & Fitch August 2013 – December 2016

• Analyze current stock and storage to expedite a cost-effective flow of merchandise

• Coordinate proper placing of promotional displays and effective marketing material

• Supervise new hires and participate in training and evaluation of new employees

• Balance the register in compliance to cash-management policy and controls EDUCATION

University of Arizona, Bachelor’s in Business Administration (Expected Graduation May 2020) Minor in Spanish, Minor in Law



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