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Technical Writer Manufacturing

Des Plaines, IL
June 10, 2019

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Laura Ashley Thomas

Prior Lake, MN ***** 612-***-****


Microsoft: Word, Outlook, Visio, Excel, SharePoint, PowerPoint, One Drive

Lotus Notes, Enovia, Dataflow, Syteline, Brady Workstation


Tolomatic Inc. – Technical Writer (01/2018-02/2019)

Manufacturing Company

Trained in Syteline operations and documented operation manuals.

Took extensive notes and photos of procedure processes on a Manufacturing Production floor. Compiled notes into detailed Work Instructions.

Performed routine certification audits on manufacturing employees to ensure quality products.

3M – Program Administrator (Contract position) (04/2016-04/2017)

Manufacturing Company

Designed and implemented 70 page Enovia program tutorial for nationwide use in the Industrial Mineral Products Division (IMPD) of 3M.

Revised, reformatted and transferred 800+ Work Instructions and Standard Operating Procedure documents into new data storage system.

Directed weekly meetings from 3M IMPD plants across the nation to communicate collective progress made in the Enovia system.

Activision – Quality Assurance (Contract position) (07/2015-12/2015)

Software Company

Swept unreleased software for technical errors and wrote detailed instructions on how to reproduce and correct said errors.

Chungdahm Institute – ESL Teacher/Technical Writer (Contract position) (11/2013-11/2014)

Korean Company Providing English Instructional Programs

Employed technical writing skill to draft high school lesson plan templates. Proficiency teaching English as a second language and management of diverse populations.


Bachelor’s Degree in English and Communications, Mankato State University, Minnesota

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