Customer Service Sales

*** * ********* ****** #**, Chicago, IL *****(***) ***-************@*****.***

Daniel J. Waszak

Objective

Administrative position focusing on developing Client Relations, providing excellent Customer Service

Experience

2005 – Present

Graphic Suisse, Inc.

Chicago, IL

Lead Customer Service Specialist/Inventory Specialist

•Conduct daily inventory analysis to solve inventory problems

•Ensure adequate inventory levels are maintained to maximize customer satisfaction

•Coordinate web-based sales promotion with webmaster to increase visibility of products

•Maintain the current inventory system for service delivery

•Provide support for customer service area, as needed

2002-2005

Graphic Suisse, Inc.

Chicago, IL

Customer Service Specialist

•Coordinated order fulfillment including order entry, administration and shipping process

•Promoted company products and services via telephonic and online sales system

•Responded to sales and billing inquiries via telephone, email and web-based support system

2000-2002

YSB, Inc.

South Bend, IN

Service Coordinator

•Supervised daily programs and activities at service center

•Completed outcome measurement reports for utilization

•Provided information and referral for services/programs

Education

1999

Manchester University

North Manchester, IN

Bachelor of Arts

References

References are available on request.

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