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Customer Service High School

Webster, MA, 01570
June 10, 2019

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Chance Brown

Fitchburg, MA


I am a 18 year old man, recently graduated high school as a member of the class of 2018. Unfortunately throughout my teenage years I was heavily involved with the department of children and families. This caused a lot of miscommunications and other difficulties for me as well as my previous employers. However, now that I am no longer a minor in the custody of DCF I will continue furthering my experience in the work force.

Authorized to work in the US for any employer

Work Experience

Crew Member

Wendy’s - Leominster, MA

March 2018 to June 2018

I was hired at Wendy’s as a crew member on the first shift. My daily responsibilities included preparing the store, cleaning the floors, taking trash out of the building, and also cleaning the parking lot during the absence of the full time maintenance worker. During my short period of employment at Wendy’s I was promoted once before I had to resign for personal reasons. Waiter/Server

Denny's - Leominster, MA

December 2017 to February 2018

I was hired at Denny’s as a server on the swing shift. My responsibility consisted of greeting customers with a smile, taking orders accurately, delivering food to tables, and preparing messy tables for new customers all while maintaining good customer service skills. Also as a waiter, you are given daily cleaning task which you must complete before clocking out to go home. While employed at Denny’s I often received fairly large and generous tips from customers for giving them great customer service. Education

High school or equivalent in General

Goodrich Academy - Fitchburg, MA

November 2017 to June 2018

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