Scott Bernstein
Ballwin, Missouri 63021
(C) 314-***-****
*******@***.***
To obtain a Career position where my dedication, experience, and passion for the business, will be utilized.
WORK EXPERIENCE
Longhorn Steakhouse- St. Louis, Mo. (February 2017-June 2019) Culinary Manager, FOH Manager
Involved with hiring, training, & developing Team members. Guest satisfaction improvement.
Improved Food Cost area’s through training & educating . Improved sanitation scores on inspections .
Lone Star Steakhouse- Columbia, Mo. ( June 2013-January 2017 ) General Manager
Responsible for all facets of Operations.
Involved with Local store Marketing
Full P&L responsibility
CarHop- Saint Louis, MO
(Auto Sales & Finance) ( June 2012-March 2013)
Store Manager
Responsible for daily operations, Achieve sales volume and profitability objectives, motivate and teach successful selling techniques. Solving any customer issues- (service and financial), Hiring, Training, the development of sales staff.
Dave & Buster’s - Saint Louis, MO (Nov 2007- Dec 2011) Manager
Responsible for daily operations in all area’s- Restaurant, Retail, and Banquet supervision in a $10.5 million per year restaurant. Have had direct supervision of Bar, Retail, Restaurant and Kitchen Operations. Managed 98% efficiency on cost control in assigned areas by getting the hourly team involved in cost control efforts. Longhorn Steak House, Saint Louis, Missouri (1998- 2007) Assistant Manager, Kitchen Manager
Responsible for all Front of and Back of House staffs. Responsibilities included but were not limited to: Maintaining Food, Bar, & Labor Costs using P&L knowledge; Assisted to raise guest satisfaction levels 5 years running. Minimized turnover through employee development. Consistently improved sales growth and guest counts. Management member for new store openings.