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Technical Support Engineer

Location:
Rawdat Al Khail, Qatar
Salary:
4000 QR
Posted:
June 09, 2019

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Resume:

CURRICULUM-VITAE

IMRAN AHMAD (IT TECHNICAL SUPPORT )

Contact No : 70049402

Email ID : ac9kc4@r.postjobfree.com

Address : Doha Qatar

Objective: To obtain a challenging position in your reputed organization and be an integral part of growth oriented company to utilize my analytical research and technical skill for the company growth & benefit.

Educational Qualification:

SSC Passed in 2009 from UP board Allahabad

HSC passed in 2012 from UP board Allahabad

3 years Diploma in information technology passedwith“1 st

Division “in year 2015 from

MANU University Hyderabad (A.P).

Field of Study – (Information Technology)

Certificate of Participation (Jetking):

For attending the project training on VLAN design and Implementation for corporate office organized by Jetking Kukatpally, Hyderabad India. Duration: From Dec2014 to May2015.

I have done American English Speaking & Personality Development course from Russell Institute Hyderabad India.

Technical skill:

Installing & Configuring computer hardware operating system and applications.

Troubleshooting network connectivity (LAN) and wifi issues.

Configuration & Troubleshooting of WIN7, WIN8, WIN10, WIN2003, WIN2008.

MS Out Look Configuration & Troubleshooting.

Having knowledge in windows server 2012 R2

Deep Knowledge of window operating system and all desktop related issues.

Knowledge of all type printer & Scanners issue.

Software Installation such as MS office, Mail, Client etc.

Having knowledge in remote desktop.

Good knowledge of antivirus installation and Remove & Clean virus to all Laptop and Desktop.

Managing & Maintenance all IT assets.

Having knowledge in POS machine /Thermal printer.

Installation CCTV and Troubleshooting TV /IPAD Tablet. Computer knowledge:

Application - MS word, Excel, Power point & Adobe Photoshop, Internet, Outlook. Work Experience:

Worked as a System Engineer with Dev. Information Technology Pvt. Ltd, Ahmadabad, Gujarat .(working site at Pune City)

Duration: 1

st

September, 2015 to 30

th

September, 2016.

Rolls & Responsibilities:

Test system to ensure proper functioning of computers.

Train end users on usage of computer hardware & software.

Handle daily technical support activity on desktop support.

Setup desktop computers and peripherals and test network connection.

Install and test desktop software application and internet browser.

Extend computer support for system software & hardware.

Setup computers and install software for virus applications and program.

Interact with staff on desktop problems and their solutions.

Network and connect computers within organization to better communications.

Maintain computer peripheral devices like, printers, scanners, and resolve Associated problems.

Visit site as per set location by our manager.

Prepare day to day working report.

Worked as a Technical Support Engineer with Impact InfoTech Pvt. Ltd. Pune, Maharashtra.

Duration: 25th November, 2016 to 3

rd

May, 2018.

Currently I Am Working In Down Town Hotel west bay dafna doha as a IT Technical Support.

Rolls & Responsibilities:

Handle daily technical support activity.

Remote assistant.

Setup desktop computers and peripherals and test network connection.

Install and test desktop software application and internet browser.

Extend computer support for system software & hardware.

Setup computers and install software for virus applications and program.

Interact with staff on desktop problems and their solutions.

Configuration of applications.

Daily activity reporting.

Strength:

Ready to work in challenging conditions.

Excellent communication skill.

Problem Solving.

Able to lead good role with people.

Positive Attitude Intellectual.

Dedicated and smart worker.

Hard work, Sincere and honest.

Personal Details:

Visa No : 382*********

Name : Imran Ahmad

Father name : Abdul Hasan

Date of Birth : 12/07/1993

Nationality : Indian

Gender : Male

Marital status : Married

Languages known : Good command on English writing, reading & speaking as well

: in Hindi, Urdu languages.

Hobbies : Playing Cricket, Listening Music& Internet Surfing. Winner award: Awarded by President of MCC for the best performance Of “All Rounder Player” & Bearing certificate of participation in MCC cricket Club Hyderabad, India)

Passport details:

Passport No : R1037415 (ECNR)

Issued Place : Luck now

Passport Expiry : 22/06/2027

DECLARATION: I hereby declare that the above mentioned information is true and correct in the best of my knowledge and belief.

(IMRAN AHMAD)



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