Phlebotomy Supervisor
Resume:
RACHEL MONTESANO
West Bridgewater, MA 02379
******.*********@********.***
OBJECTIVE
Goal orientated, hardworking individual that is ready and excited to put all of my experience, knowledge, and skills into a position where I can contribute in maintaining and building the organizations objectives and goals. EDUCATION
Massassoit Community College, Brockton MA
Science degree transfer
Southeastern Technical Institute, Easton MA
Phlebotomy Program: Basic Anatomy and Physiology, Medical Terminology, O.S.H.A guidelines, Departments of the laboratory.
Clinical Internship completed at Brockton Neighborhood Health Center, Brockton MA. EKG Technician Program: Anatomy and Physiology of the heart, Lead placement, Basic readings of EKG recordings.
Certification for the American Society of Clinical Pathology, PBT obtained 3/2013. Certification
#47539
PROFESSIONAL EXPERIENCE
10/2016-Present American Red Cross, Dedham MA
Collections Team Supervisor
Interim Collections Manager when needed, and assist in manager duties daily. Work closely with other department management and staff such as Donor Recruitment, AP&S, Education, and Compliance, to help the day to day functions, such as staffing, scheduling review, transitioning of new hires and trainees, report of drive results for Eastern Mass on triangle call, Review Late Start issues with respective DRD Manager each week and develop action plans, as well as training in new procedures for staff.
Collaborate with Process Support and Education to create Refresher Classes for staff to focus on Quality.
Work with Donor Recruitment and AP&S by reviewing all new Site Verification Submissions for new locations, as well as determining any additional information necessary. Proctor New Employee Orientation
Point of contact for the ISP team in Massachusetts, assist in scheduling and organizing of Excellence Academy
Attend No Machine Left Behind calls as Power Red Cell Champion for Eastern Mass and monitor Daily Red Cell Report sheets submitted by mobile staff to help promote and motivate PRC collection.
Manage a team of staff that report directly to me, and monitor their performance, ensure that they are up to date and completing any necessary sign offs from our EDGE system. Coaching my team of direct reports as well as other staff on mobiles ensuring they continue to focus on quality and monitor their compliance weekly and monthly. 08/2015-10/2016 American Red Cross, Dedham MA
Team Lead
Supervise and manage blood drives from beginning to end, ensuring the drive is set up and smooth throughout.
Work together with staff as a leader to maintain compliance with the American Red Cross standards of operating procedures.
Accurately and efficiently complete all required documentation needed from blood drive 04/2014-Present American Red Cross, Dedham MA.
Collections Specialist
Collect Whole Blood and Red Cell donations via venipuncture Set up of Apheresis Double Red Cell machine for donation, as well as monitor donor and machine throughout donation.
Accurately complete daily Quality Control on all equipment Perform a complete health history on donor to determine donation eligibility Provide training for new hire employees of ARC procedures of Venipuncture and Health Histories, as well as Double Red Cell training for staff. Facilitator for ISP Excellence Academy
4/2013-4/2014 US Laboratories, Brockton MA
Full service provider of mobile laboratory and radiology services Mobile Phlebotomist
Travel to a variety of long and short term care facilities, nursing homes, rehabs, and assisted living centers to perform routine blood drawing on multiple patients Transport a variety of specimens from facility back to laboratory 03/2012-04/2013 Brockton Neighborhood Health Center, Brockton MA Multicultural organization that collaborates with community agencies and residents to provide high quality comprehensive health care
Phlebotomist
Perform routine blood drawing on adult and pediatric patients Centrifuging and preparing patient specimens to be sent for testing Signing off when results are received on Manifest Reports Training of Phlebotomy and Medical Assistant students during clinical internships
Contact this candidate