Robert Paveleck
Downers Grove IL *****
708-***-**** [mobile]
*********@*******.***
www.linkedin.com/in/bobpaveleck
PROFESSIONAL SUMMARY
Customer Focused Senior Software Developer/Support Specialist with a proven history of accurately collecting and documenting customer requirements and delivering programming solutions on time and within budget. Demonstrated strength in streamlining code and processes, C#.NET, Korn shell scripting, C and Pro*C programming, UNIX commands and scripts, and SQL queries. Exercised hands-on leadership in software product construction and delivery, user-friendly documentation, and responsive customer support.
PROFESSIONAL EXPERIENCE AND SELECT ACCOMPLISHMENTS
JEWEL-OSCO, Downers Grove, IL 2017 - Present
Associate (Interim Position)
AETNA, Downers Grove, IL 2014 - 2016
Senior Software Developer
Created service contracts for consultant team to translate over a dozen baseline Tuxedo services’ data flows and logic to Java SOAP web services.
Coded and implemented over 30 Java SOAP web services within Eclipse-Luna environment hosted on a WebSphere application server.
Converted application’s Autosys scheduled jobs to Tidal jobs.
Continued support and development of services and back-engine components for Coventry application described below
Continued design and coding of modifications to Oracle database-affecting software controlling Coventry application described below
Continued resolution of Level 1 help desk entries for Coventry application described below
COVENTRY HEALTH CARE, Downers Grove, IL 2007 – 2013
Senior Software Developer
Supported and developed services and back-engine components for accounts-receivable application, which processed workman’s compensation and federal employees’ medical claims to generate revenue of over $50M/month
Designed and coded modifications of Oracle database-affecting C, PL/SQL, and Pro*C SQL-querying software programs controlling the application
Designed and coded modifications of Oracle database-affecting C, PL/SQL, and Pro*C SQL-querying software programs controlling the application
Served for 3 years as primary customer contact for the investigation of users’ problem reports, upgrade requests and research inquiries.
Generated software enhancements and new processes to accelerate claim-processing time by 67% and overall month-end close time by 28%.
Resolved more than 95% of Level 1 help desk entries within 3 days.
VOLT INFORMATION SERVICES, Naperville IL 2006 - 2007
Software Development Consultant
Generated and executed Korn shell scripts and software tools to improve the Lucent wireless network services performance.
Deployed and supported more than 24 wireless network cell re-homing service initiatives for wireless service providers.
Developed C/UNIX database software tools used to facilitate cell re-homing deployment data-population, simplifying the rehoming activities and assuring correctness of data.
LUCENT TECHNOLOGIES, Naperville IL 1995 - 2005
Senior Software Developer
Designed and coded modules for C# .NET and XML data translations application, resulting in greater essential data-gathering accuracy for Lucent wireless field personnel.
Led and teamed with group of software developers engineering and supporting over 200 ad-hoc proprietary database software tools in C to run on UNIX-variant platforms to adjust critical wireless subscriber data for service providers like Verizon, Sprint and AT&T.
Enhanced general-purpose subscriber database query UNIX-C software tool to enable 24 frequently-requested data updates on query’s results, increasing wireless customers’ self-help capabilities.
Improved wireless subscriber database software application tools’ efficiencies, trimming runtime by 25%.
Modified Korn shell scripts and standalone C programs for intelligent network data operations, reducing runtime by 20%.
ADDITIONAL CAREER HISTORY
SYSTEM SOFTWARE ASSOCIATES, Chicago IL – Software Engineer 1994 - 1995
ARROWSOFT LIMITED, Northlake IL - Principal and Software Consultant 1991 - 1994
FUJITSU, Northlake IL – Member of Technical Staff (Senior Software Developer) 1989 - 1991
MCDONALD'S CORPORATION, Oakbrook IL – Technical Systems Analyst 1987 - 1989
(Software System Tester)
BELL LABORATORIES, Naperville IL – Sr.Technical Associate (Software Developer) 1982 - 1987
EDUCATION
ILLINOIS INSTITUTE OF TECHNOLOGY, Chicago IL
M. S. - Computer Science
NORTH CENTRAL COLLEGE, Naperville IL
B. A. - Mathematics
TECHNICAL SKILLS
C and Pro*C programming
Shell scripting within UNIX variants (Sun-Solaris, SCO, HP-UX, Tru64, AIX)
Tuxedo 8.1
Eclipse (Luna) IDE (within Websphere Application Server)
Toad for Oracle (9i, 10g, 11g, 12g)
SOAPUI
Java programming
SQL (Oracle)