Career Headline
Accomplished, goal-oriented, and performance-focused director of sales professional, offering broad-based leadership experience in all aspects of commercial sales.
Areas of Expertise
Sales Operational Leadership
Strategic Planning and Implementation
Process Optimization
Talent Recruitment
Business Development
Compensation Design Administration
Sales Training Program Improvement
Revenue Growth
Professional Experience
C.H. Robinson, Chicago, IL
Director, Sales Jan 2012–Present
Directly report to the vice president to manage the development and implementation of strategic sales program for a $1.4B division of the company, as well as to communicate alignment of plans and goals
Analyze return on investment (ROI) for projects in support of the division’s sales strategy, while handling approval and refusal of projects to be reported to senior leadership
Set standard goals and sales expectations for seven separate P&L
Establish the following to help attain career advancement for sales executives:
—Sales effectiveness score to measure their performance;
—Sales enablement position and process to eliminate non-value-added time from them; and
—Sales manager position to facilitate development disciplines
Provide direction to successful sales managers that drive continuous double digit new business growth within each P&L
Render support to Sales Team as an overlay - business development resource for clients with over $200M in sales
Assist with the creation of learning and development curriculum for commercial sales employees regarding the total cost of ownership training and consultative selling approach
Notable Accomplishments:
Played a pivotal role in increasing the average sales executive minimum revenue achievement by 300% following the introduction of the sales management disciplines
Implemented a key sales support role, resulting in an increase in selling time by 37% per engagement
Succeeded in generating annual net revenues of $3M while serving as an overlay – business development resource
Improved new business acquisition by 130% by enhancing incentive plans and competencies within core service offerings; as well as market share through financial performance management
Drove efforts in conceptualizing and applying sales strategies, thereby growing annual new business sales over 15%
Made significant contributions in time savings, accuracy, and efficiency through creation and oversight of sales budgeting process
Corporate Shared Services - C.H. Robinson Division, Chicago, IL
Director, Business Development Jan 2008–Dec 2011
Steered efforts in integrating innovative solutions, while establishing a global Strategy Deal Team
Exemplified expertise in sales processes and tactics as an overlay sales support resource
Rendered direction and guidance on enterprise initiatives to guarantee alignment with overall strategic agenda
Drafted proposals and executed presentations to ensure adherence of message to the needs of each unique customer
Built and maintained strong business relationships with prospective clients and business partners at the executive level
Notable Accomplishments:
Substantially achieved over $12M in net revenue, cross-selling and growing customer share of wallet
Consistently outperformed sales expectations for four years in a row, surpassing quota and generating annual net revenues of $3M
Boosted complex sales capabilities of the sales force by 200%
Managed Services (TMC) - C.H. Robinson Division, Chicago, IL
Manager, Business Development Jan 2005–Dec 2008
Worked with Senior leadership to develop marketing and sales strategy for new division and service line
Accomplished Cloud TMS business development resource
Successfully acquired and expanded the relationships for several anchor clients for start-up division
Cultivated and maintained strong internal partnerships with the Corporate, Global, and Vertical Sales teams, as well as Global Account Centers in contributing to and supporting sales activities
Displayed organizational skills in navigating ambiguity and balancing challenging priorities
Created custom proposals in line with the needs of various customer audiences such as typical large groups of executive leaders representing functional areas of the customer’s business
Spearheaded creation of global deal teams by utilizing product subject matter experts and executive sponsorship as needed
Notable Accomplishments:
Served as driving force behind successful generation of approximately $10M in new business every year with large multinational companies
Collaborated with Six Sigma Project Team to evolve the sales process, decreasing the sales cycle by 33%
Effectively conducted product training for about 500 North American based employees
Earlier Career
C.H. Robinson, Chicago, IL –
Sales Executive Strategic Account Manager Jun 2001–Jun 2002 Jul 2002–Dec 2005
Marcus Evans, Chicago, IL - Sales Executive Jul 2000–May 2001
Plymouth Raiders Basketball Club, Plymouth, ENG, UK – Professional Athlete Sep 1998–May 2000
Education
Bachelor of Science in Sport Management, Sep 1994–May 1998
Southern New Hampshire University, Hooksett, NH
Certification
Six Sigma Green Belt, 2008