James Jeffries

Contact

Tel : 817-***-****

e-mail : jjeffries@ac9jit@r.postjobfree.com

Address

*** ** ******** ******, **** St Lucie, FL 34986

Profile

Proven IT problem solver with experience in a wide range of solutions and technologies. Passionate about implementing technology in a way that allows a business to grow while meeting the expanding needs and budget. Work Experience

Tekzenit (Consultant)

Network Architect August 2015 to Current

Amazon EC2 and Azure IAAS/PAAS – migrated several clients on-premise servers to cloud based VM’s utilizing cloud solutions from Amazon and Microsoft

Hosted Exchange – migrated clients from on-premise exchange servers to Office 365

VMware Implementation – implemented hosted VMware solution for development group. Migrated over 200 servers and virtualized test system

Hyper-V – installation and migration for clients with underutilized standalone servers to consolidated Hyper-V infrastructure

Cloud Backup Solution – implemented Veeam Availability Console to provide offsite backup solution for all Tekzenit clients. Generated additional profitable revenue of 40k monthly

Project Management – planned projects using Smartsheets and Basecamp. Communicated with clients on expectations and status.

Network Monitoring Technologies: Connectwise, Naverisk

Escalated Issues – worked with help desk team to handle high priority escalated issues Convergence IT Solutions

Principal December 2006 to August 2015

Grew Convergence from scratch to 5000+ managed nodes

Oversaw Management of 80+ corporate networks

Implementation of IT Management/Automation software (Labtech and Zenith)

Project Management for major tasks and implementations

Network Consulting for client migration projects (Hosted Exchange conversions, large scale active directory migrations)

Network Monitoring Technologies: Zenith, Labtech

Budgeting – provided annual planning reports to over 80 clients Sagiss

Senior Network Administrator November 2001 to December 2006

Team lead for group of 10 technicians charged with managing 100+ SMB networks

Business technology planning and budgeting

Help Desk Escalation – handled critical calls in a 24x7 helpdesk

Project Management – created custom ConnectWise integrated system to allow project tracking and reporting

Network Monitoring System – managed response processes of multi-location monitoring/alerting system

Network Monitoring Technologies: Kaseya, N-Able, Zenith Health and Science Center of San Antonio

Project Manager May 1999 to November 2001

Project: Migrated flat 10000 node network to 40+ VLANS

Project: Created department specific appletalk zones and routing for 2000+ nodes

Project: Worked with multiple locations implementing active directory and exchange servers Hewlett Packard

Escalation Engineer March 1998 to May 1999

Worked escalated issues from help desk technicians

Trained technicians on HP products and common issues

Handled high priority tickets from corporate contracts Hewlett Packard

Help Desk (Enterprise Desktops/Laptops) August 1997 to March 1998

Handled 100+ support calls from various HP users

Maintained team goals for response time and customer satisfaction Certifications

MCSE NT 4.0, Windows 2000, Windows 2003, Windows 2008, Windows 2012

+Messaging Exchange Server

CCNA Cisco Certified Network Associate

Watchguard Certified Firewall Expert

CCA Citrix Certified Administrator

VCP VMware Certified Professional

Key Skills

Proficient in several areas of IT including:

Server Experience Cloud Solutions Applications Hardware Windows Server 2000-

2016

Exchange Server

SQL Server

Blackberry Enterprise

Hyper-V

Citrix / Terminal Services

VMware

Softlayer

Dell Openmanage

Office 365

Azure IAAS/PAAS

Amazon EC2

Microsoft Azure

Intermedia

Veeam

Everycloud

Dropbox

Sharefile

Google Apps (G Suite)

Microsoft Office Suites

Corel Office Suite

SmartOffice

EMR Solutions

QuickBooks

Peachtree

Egnyte

Veeam

Powershell

Dell Servers

HP Servers

Dell/HP Storage

Solutions

RAID Technologies

Watchguard

Sonicwall

Juniper

Cisco PIX, ASA

Cisco Routers

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