Engineer Office
Resume:
Adnan Chughtai, (MCITP/MCSA/MCTS/MCP/MCSE, ITIL)
***** **** **** ******* ** Cypress Texas 77433 Phone: 832-***-**** *********@*****.***
Objective:
Seeking a professional position, where my extensive background, education and expertise will be used effectively.
Professional Experience
Yokogawa (Consultant)
Office 365/Business Analyst consultant: (January 2019 – Present)
Collecting and analyzing business objectives and translating them into requirements in clear formats and representations using Microsoft PowerApps.
Preparing accurate and detailed requirement specifications documents, user interface guides, and functional specifications documents.
Designing and developing appropriate solutions using Office 365 applications (PowerApps, MS Flow, and Power BI)
Train business users to work with Office 365 solutions (PowerApps, Flow, Power BI, One Drive, One Note, Microsoft Teams and SharePoint online) and related computer applications and programs.
Interface with local & global teams to deploy business valued optimal and timely system solutions.
Maintained and apply a basic knowledge of the total spectrum of business systems to deliver business valued solutions.
Analyze computer system problems, formulate and implement the solution using Office 365
Create support documentation and assist with training users to use and provide support for the systems.
Automated processes across service and apps using Microsoft Flow and PowerShell
Create, build, and publish apps for web and mobile using Microsoft PowerApps.
Served as a Microsoft Service Adoption Specialist for using Microsoft Teams, One Drive, and One Note.
Advance skills working with the entire Office 365 suite of application including Microsoft Flow, One Drive, One Note, PowerApps, Teams and SharePoint Online.
Teachers of Tomorrow (Consultant)
Office 365/End-User Support: (April 2017 – December 2018)
Use system automation technologies such as PowerShell or other related tools to create standardized Microsoft Azure environments.
Analyze computer system problems, formulate and implement the solution using Office 365
Create support documentation and assist with training users to use and provide support for the systems.
Assist in migrating local services to Office 365 services as part of their cost reduction projects.
Optimize Office 365 (One Drive) to be used as a central repository to any list or library by tagging with properly metadata for quick document searches and efficient retrievals for satisfied users and improve customer service experience.
Configure Office 365 (Exchange Online) for email messaging and the sharing of calendar and contact information to sync with their phones as well as their computers and tablets.
Dril-Quip (Consultant)
Application Support/Business Analyst: (April 2015 – April 2017)
Business analysis and requirements gathering for new or existing sites.
Translate business processes into collaborative SharePoint 2013/Online solutions.
Develop training material and deliver training as required.
Multitask several competing requests by gathering effective requirements, estimating tasks, and managing priorities.
Prepare documentation (requirements, recommendations, technical analysis, etc.).
Collect business requirements and translate them into tangible technical specifications.
Communicate with vendors, business contacts and IT staff to address and resolve problems related to systems.
Configure requirements, assists or oversees development, support user acceptance testing, integration testing, and regression testing and change management implementation.
Translate non-technical business requirements into structured technical system requirements.
Elicit requirements using interview, document analysis, requirement workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and workflow analysis.
Schlumberger Inc.
Application Support/Business Analyst: (2010 – March 2015)
Act as a liaison between the development and end user(s).
Business analysis and requirements gathering for new or existing sites.
Translate business processes into collaborative SharePoint 2010/2013 solutions.
Develop training material and deliver training as required.
Perform Level 2 troubleshooting on existing SharePoint 2010/2013 environment.
Multitask several competing requests by gathering effective requirements, estimating tasks, and managing priorities.
Provide technical input to SharePoint team to ensure platform stability and availability.
Provide training sessions for new and exciting end users of Workflow applications.
Provide accurate estimates and timely updates to project management.
Ensure tasks are completed as scheduled.
On call during non-business hours.
Data Analyst: (2009 – 2010)
Converting data into Business Intelligence.
Knowledge and experience developing solutions with Microsoft Power BI and SharePoint tools.
Collected and obtained data from multiple data sources and producing dashboards and relational/dimensional databases that can be used to drive decision making.
Designed reporting solution using Microsoft BI Stack including the use of SharePoint (along with Power Pivot, Power View, etc.…)
Extracted and analyzed data, provided queries, data files and reports to satisfy business requests for information.
Designed reports in Excel utilizing pivot tables, slicers, spark lines, and conditional formatting.
Wireless Network Engineer: (2008 – 2009)
Secure wireless (802.11b/g) implementations.
Installation of Antenna for wireless network sites.
Configuration of wireless network hardware and software.
Conduct RF site surveys for wireless network.
Troubleshoot wireless networks.
Design, architecture, monitoring and maintenance of wireless networks.
Senior Desktop Support Engineer: (2005 – 2008)
Areas of Expertise:
Information Systems
Business Analysis
Process Improvements
General Insurance Skills
Network Systems Support
Functional Solutions
Collaborative Teamwork
Technical Support
Project Management
Troubleshooting
Communication Skills
Business Values
Education:
Bachelor’s Degree – Computer Information Systems, Polytechnical University, New York, NY, 2000
Certifications and Training:
Microsoft Certified Professional: MCP
Microsoft Certified System Engineer: MCSE
Microsoft Certified Technology Specialist: MCTS
Microsoft Certified Solutions Associate: MCSA
Microsoft Certified IT Professional: MCITP
ITIL
A+ Certified
Technical Skills:
Microsoft Server 2008/2012 R2 Enterprise
Microsoft SharePoint 2010/2013 and SharePoint Online
Microsoft SQL Server 2008/2014 R2
Skype for Business
Microsoft Teams
Microsoft One Drive
PowerShell
Microsoft Power BI
Microsoft Flow
Microsoft Excel
PowerApps
Microsoft Active Directory
InfoPath Designer /SharePoint Designer 2013
Microsoft Windows XP/7/8/10
Office 365 Administration
SharePoint Administration
Fluent
English, Urdu, Pashto, Hindi
Citizenship
United States of America
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