Christopher Carney

Spokane, Wa

360-***-****

ac9jg9@r.postjobfree.com

Objective

Seeking a position on a team within the scope of Information Technology to grow with. Very extensive hardware knowledge in building, supporting and/or troubleshooting. Quickly learn and master new technology and equally successful in both team and self-directed settings.

Certifications

CompTIA A+ce, Dec 2011 (expired)

Microsoft Certified Professional, Dec 2012

Tenable Certified Network Engineer, Dec 2017

CompTIA Security+ce, Jan 2018

Work Experience

Desktop Support Apex Systems December 2018-March 2019 3-month contract position Responsible for assisting with imaging Windows 10, asset management, and migrating users to their new equipment and OS. Ensure programs were preloaded that the user needed, prior to deployment. Provide follow up support for users unfamiliar with Win10. This would be physical boxes, thin clients or virtual machines.

Information Security Analyst Intrinium June 2017-May 2018 Review data/directive alerting for anomalies and threats for clients, to ensure their networks, assets and users are not compromised and/or at risk from malicious activity. Provide clients with remediation and detailed research when threats are identified. Develop process and procedure for the SOC as client needs evolve, with documentation, tuning of SIEM's, IPS' and IDS' as well as, providing better countermeasures and training for UAP's. Participate in weekly meetings with staff and clients to identify emerging threats and malicious actors. Manage firewall policies for Fortigate and ensure Change Request process is followed with 100% compliance. SharePoint administration and development of automation and documentation repositories with Office and third-party vendors.

Network Support Technician HiTechnique June 2016- April 2017 MSP environment supporting dozens of customers, with different network and asset configurations. As a front-line technician I was responsible for initial triage and remediation unless the issue required an engineer escalation. Most support being provided was for servers, desktops, laptops, printers and networking equipment. Also engaging software support for many custom applications with or without contacting software provider. Monthly security/health audits for most clients provided with the aid of Nessus and other tools

IT Generalist Cardon Outreach April 2015-June 2016 To assist advocates in hardware and software environments including Hyper-V, VMWare, Citrix or other forms of VDI sessions, as well as, printer and remote printing sessions across all states. Responsible for verification of 400+ hospital access procedures used company-wide in 50 states for the IT department, in addition to being one of our technical writers. 48-hour turnaround time on laptop reimaging in all 50 states. Work to maintain compliance for HIPAA/PCI DSS at all times. Responsible for all hardware requests and asset management in the Western US.

Education

N.I.C.-Computer Information Technologies Program-Coeur d’Alene, ID, Professional Technical Certification 2011-2013

References Available Upon Request