Anu Anna George Mobile: 419-***-****
Address:****, ********** *****, ********* ******, Toledo, Ohio-43606
To take up a challenging assignment in your organization and make use of the skills that can achieve organizational goals to provide best results and have a continuous learning from thereon.
MBA-Information Systems and General Administration
University of Toledo and P.SG. Institute of Management (2017-2019)
B.E – Electronics and Communication Engineering
K.C.G College of Technology, Chennai (2010 to 2014)
Hardware / Platforms - Oracle11g, Oracle12C, SQL, SAP ERP, Microsoft Access, Orange HRM, Power BI
Programming Languages - Basics of C, C++
Tools - TOAD, Putty
Certification - ITIL v3.0, ITIS Six sigma, ITIS process space.
2 years of experience as Senior Systems Engineer at Cognizant Technology Solutions Pvt. Ltd. Coimbatore, India
Client The Hartford Financial Services Group, Inc.
Technology Oracle, SQL
Tools TOAD, Putty, BMC, MyTechExpress.
Team Size 30
Role Oracle Data Base Administrator-L1 level
Period JUNE 2015 –JUNE 2017
Roles and Responsibilities
Worked on data fix and incidents.
Responds to telephone calls, email, instant messages, and assigned tickets from users.
Respond to, and diagnose problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps.
Requirement Gathering for the New / Enhancement insurance product.
Configure the Database and deliver the Dev/TEST/Pre-production and production database.
Troubleshooting the issues like the Database unavailability, Database Issues.
Escalating high priority issues to the dedicated team for immediate action and thereby avoiding any serious outages
Oracle Database Administration.
Table space management.
Schema creation, DB link creation, Session monitoring, Gathering Stats.
Database health check, Server check.
Server and Database alert monitoring through OEM
Talent Management Information Securities MIS dashboard & reporting
KPI metrics analysis Recruitment Client Management
Project Management HR Administration Human Resource Information Systems