Engineer Management

Anu Anna George Mobile: 419-***-****

Email: *************.**@*****.***

Address:****, ********** *****, ********* ******, Toledo, Ohio-43606

Career Objective:

To take up a challenging assignment in your organization and make use of the skills that can achieve organizational goals to provide best results and have a continuous learning from thereon.

Education:

MBA-Information Systems and General Administration

University of Toledo and P.SG. Institute of Management (2017-2019)

B.E – Electronics and Communication Engineering

K.C.G College of Technology, Chennai (2010 to 2014)

Technical Skills:

Hardware / Platforms - Oracle11g, Oracle12C, SQL, SAP ERP, Microsoft Access, Orange HRM, Power BI

Programming Languages - Basics of C, C++

Tools - TOAD, Putty

Certification - ITIL v3.0, ITIS Six sigma, ITIS process space.

Work Experience:

2 years of experience as Senior Systems Engineer at Cognizant Technology Solutions Pvt. Ltd. Coimbatore, India

Project Experience:

Client The Hartford Financial Services Group, Inc.

Domain Insurance

Technology Oracle, SQL

Tools TOAD, Putty, BMC, MyTechExpress.

Team Size 30

Role Oracle Data Base Administrator-L1 level

Period JUNE 2015 –JUNE 2017

Roles and Responsibilities

Worked on data fix and incidents.

Responds to telephone calls, email, instant messages, and assigned tickets from users.

Respond to, and diagnose problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps.

Requirement Gathering for the New / Enhancement insurance product.

Configure the Database and deliver the Dev/TEST/Pre-production and production database.

Troubleshooting the issues like the Database unavailability, Database Issues.

Escalating high priority issues to the dedicated team for immediate action and thereby avoiding any serious outages

Oracle Database Administration.

Table space management.

User Management

Schema creation, DB link creation, Session monitoring, Gathering Stats.

Database health check, Server check.

Server and Database alert monitoring through OEM

Other Skills:

Talent Management Information Securities MIS dashboard & reporting

KPI metrics analysis Recruitment Client Management

Project Management HR Administration Human Resource Information Systems

Business Analytics

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