Active Directory Support
Resume:
FASEEH MOHD KOYA
Mobile:+974********
Email:**************@*****.***
DOB :07/07/1988
Nationality: Indian Marital status: Married
FASEEHMOHDKOYA 10/10/2018 Page 1 / 4
IT SYSTEM
ADMINISTRATOR
EXECUTIVE 6+ Years of experience SUMMARY
• Microsoft Certified System Engineer having more than 6 years of experience of IT Support including experience in GCC
• Looking for an opportunity to secure a challenging position where I can effectively contribute my skills as Administration and Networking Professional, possessing competent Technical Skills.
• Exchange server Administration and active directory administration.
• Expertise in Windows server administration.
• MCITP, MCP, CCNA, ITIL Foundation certified
IT CERTIFICATIONS / SKILLS
IT CERTIFICATIONS:-
• MCITP - Microsoft Certified IT Professional (Microsoft Certification ID: 9217723)
• MCP - Microsoft Certified Professional (Certification No. E923-8015 )
• CCNA - CISCO Certified Network Associate (CISCO ID No. CSCO126392540 ) Certification Verification No. 418124170772DPVI ---http://www.ciscocertificates.com/verify.cfm
• ITIL Foundation Certificate in IT Service Management (Certificate No. GR750461606FK ) ONLINE COURSE:-
• Microsoft virtual Academy- Enhanced Windows Data Encryption Training, Windows Server 2012 Essentials, Windows server 2012 R2 Access and Information Protection.
• HP Life e-leaning – Customer relationship management (CRM) Windows 2008 and 2012 Active Directory Administration:
• Created a domain controller, additional domain controller, child domain, creating and managing tree and forests. Implementation of ADS. Disasters recovery of Active Directory. Troubleshooting Active Directory replications. Creating and maintaining users, groups, Rights and Permissions in windows server 2008.
• Managed Group policy through GPMC tool.
• Actively backing up and restoring GPO and group policy permission filtering.
• Managed all computer Services through Domain Security Policy
• Skilled in the installation, Configuration, troubleshooting and Administration of Windows Server 2003, 2008, 2012 (DNS, ADDS, DHCP, IIS, Terminal Services, Hyper-V, cluster)
• Blade Server BL460
Exchange Server Administration:
• Exchange server installation and configuring recipient policy.
• Configured Exchange clients and configuring client side and server side rules. Mobile : +974-****-****
Email : **************@*****.***
DOB :07/07/1988
FASEEH MOHD KOYA CCNA ITIL MCITP Certified
FASEEHMOHDKOYA 10/10/2018 Page 2 / 4
• Configured mailboxes object settings
Operating Systems and Software:
• Windows (XP, 7, 8, 8.1, 10)
• Windows Server 2003 / Server 2008 / Server 2012.
• Linux os- kali linux, ubuntu, Parrot, Qubes
WORK EXPERIENCES
Nov 2014 up to Present CEG INTERNATIONAL, Doha/Qatar IT System Administrator
Project: IT Support for Doha (head office), Cairo office & Manila office (sub-branches) Roles and Responsibilities:
• Administrating Computers and all IT Peripherals and record them for maintenance plan and other service works.
• Support on Windows network (users, computers, printers, network switches etc.)
• Updating & monitoring Windows servers and routers on scheduled basis.
• Storage Management & Support
• IT helpdesk management such as (FTP, Calls Monitoring, Conference Meetings setup etc.)
• Maintaining & support IP telephony system (Alcatel Lucent, Avaya, Cisco etc.)
• Maintaining and renewing Company websites on monthly, quarterly and annual basis.
• Backup & restoring database
• Implementation of CEG MIS server application in all departments i.e. HR, Finance etc.
• Monitoring Firewall system for network traffic & administrating IT Security based on requirement by the management.
• Supporting and actively working in Backup system (Symantec – Bureau Veritas Based) for incremental, daily, weekly and full yearly backups.
• Maintaining all certificates licenses for Antivirus, Backup software and all Microsoft related and renewing it in time.
• Documenting every form in IT dept. and updating it on monthly and yearly basis.
• Preparing weekly and monthly reports of the works done and maintaining records accordingly.
• Administrating Helpdesk Ticket system software as per the ITIL standards and preparing reports for the management view and concerns.
• Prioritizing and managing many open cases at one time March 2013 to Aug 2014 Eras Innovations, India
IT Support
Roles and Responsibilities:
• Provided technical support for computer hardware/software configurations.
• Managed Windows network (users, computers, printers, etc.)
• Provided support for remote users through Net meeting.
• Provided support for printer scanner, switch.
• Troubleshoot and rectified the systems and network problems. Mobile : +974-****-****
Email : **************@*****.***
DOB :07/07/1988
FASEEH MOHD KOYA CCNA ITIL MCITP Certified
FASEEHMOHDKOYA 10/10/2018 Page 3 / 4
• Installation and Maintained Windows Operating Systems
• Installation and Maintenance of Windows Server Operating System
• Provided support for router, switch.
• Installation and Maintained Windows systems and active directory troubles
• Outlook installation and troubleshoot
• Installation and management of printers’ network
• Installation and management of Microsoft Exchange Server and mailbox.
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
July 2012 to Feb 2013 Next education India pvt, India ELC and Desktop Engineer
Roles and Responsibilities:
• Installation and Support of windows systems
• Hardware & Software support on client PC
• Printer Installation and maintenance
• Network installation & configuration.
• OS installation and maintenance
• Updated installations for windows OS & for other software’s.
• Anti-virus software management.
• Remote support, remote desktop, team viewer.
• Supporting the roll-out of new applications.
• Providing support, including procedural documentation and relevant reports
• Troubleshoot networking Issues.
• Implementation of interactive smart-boards in classrooms for over 12 schools Jan 2012 to June 2012 Soften technologies, India
IT Support
Roles and Responsibilities:
• Provided technical support for hardware/software configurations and applications.
• Windows 2003, 2008, Server Installation, Configuration and troubleshoot
• Troubleshoot Domain and node Networking Issues.
• Managed Windows network (users, computers, printers, etc.) with Active Directory
• Provided support for Microsoft Outlook and Outlook express
• Configuration of router, switch.
• Administration of domain and web servers and troubleshoot network issues.
• Assembled, troubleshoot and rectified the systems and network problems.
• Installation and Maintained Windows systems and active directory troubles
• Installation and Upgradation of hardware and software Mobile : +974-****-****
Email : **************@*****.***
DOB :07/07/1988
FASEEH MOHD KOYA CCNA ITIL MCITP Certified
FASEEHMOHDKOYA 10/10/2018 Page 4 / 4
EDUCATION
2005: CBSE (Central Board of Secondary Education)
2007: Plus Two Computer science (Kerala Higher Secondary Board) 2010: Computer hardware (Government of Kerala) 2011: CCNA (Cisco Certified Network Assistant)
2012: MCITP (Microsoft Certified IT Professional)
2013: BSc. Computer Science (University of Kerala) 2018: ITIL Foundation Certificate in IT Service Management
(AXELOS)
LANGUAGES
Mother tongue:
Other Languages:
Malayalam
English (Fluent), Hindi ( Fluent)
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