Mohit Singh Baidwan
*** ***** ****** ****, ********, Ontario, CA (L6R 3C3)
Excel in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.
Build and maintain enduring customer relationships to boost sales and generate repeat business.
Holds a two-year specialized diploma of Network Technician and Programming.
Administering and monitoring performance of network.
Installed computers, deployed and troubleshoot operating system in designated networks.
Experience in configuring routers, switches and VLANS.
Extensive knowledge of adding ACL for network security.
Operating Systems: Windows (All), MAC OS X, Linux.
Protocols: RIPv2, EIGRP, OSPF, BGP
Switching Technologies: VLANs, VTP, RSTP and STP
Networking Applications: TCP/IP, UDP, DHCP, DNS, SSH, Telnet.
Security Technologies: ACL, VPN, NAT/PAT
Traffic Tools: Wireshark, Packet Tracer, GNS3, Putty.
Help desk Technician May2018- September2018
St. Clair College
Roles and responsibilities
Listening to other student problems and provide them solution on Microsoft office tools.
Setting up accounts for staff and students and solving assisting in solving login issues.
Diagnosing and solving hardware or software faults.
Logging the queries of employees and students.
Document everything with step used for troubleshooting.
Installing and configuring desktops, printers and scanners.
Prioritizing and managing many open cases at one time.
Diploma in Computer Networking Jan 2018-April 2019
St Claire College, Windsor, ON
High School Diploma Mar 2015 – May 2017
REFERENCES AVAILABLE UPON REQUEST